Enterprise Irregulars
Smart Thinking for the Smart Enterprise
SAPPHIRENOW Vishal Sikka Keynote – HANA For Speed, Fiori For Usability
Vishal Sikka, who leads technology and innovation at SAP, followed Hasso Platner onto the keynote stage; I decided to break the post and publish just Plattner’s portion since my commentary was getting bit long. Sikka also started his part of the keynote with HANA, and highlighted some customer case studies from their “10,000 Club”, where [...]
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Two Questions and Some Answers
There are two questions that emerging companies in the CRM space field when they face the analysts — when are you going public and why don’t you build out a full CRM capability? The first question is easily and deftly handled by most executives and it must be. An IPO has its own cadence and [...]
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Amazon Web Services Leading Cloud Infrastructure as a Service App Development
Evangelizing development on any cloud computing or enterprise platform is challenging, costly and takes a unique skill set that can educate, persuade, sell and serve developers at the same time. The companies who excel at this exude technical prowess and as a result earn and keep trust. For Cloud Infrastructure as a Service (IaaS) [...]
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End of the Beginning
In “IT’s Ethical Dilemma” I wrote about the challenge of having a new product and selling the old one. If the new product offers benefits of better, faster, and cheaper — and what new product doesn’t? — then how is it ethical to sell the older, less performant, and probably more expensive one? Well, the answer [...]
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Planning to be Spontaneous: Oreo and Realtime Marketing
Success in real-time marketing is as much operations as creativity Ever since Oreo suggested that you could “still dunk in the dark” during the 2013 Super Bowl blackout, real-time marketing (RTM) has become the new black. Never mind that the phrase was first coined in 1995 by Apple marketing guru Regis McKenna; this winter, breathless [...]
Corsello OnDemand… on talent management, modern marketing and a little bit more
“It’s not all about social media, it’s about everything we do being very integrated”. Jason Corsello is VP, Strategy at Cornerstone OnDemand About a decade ago, when I was chugging along in the old-school analyst business, I hired a kid from the West Coast to learn the ropes. I think he was just looking for [...]
Its all about the enterprise apps, baby
Silver’s the new green …sang the Taco Bell TV commercial “It’s all about the Roosevelts” as it celebrated dimes to promote its sub $ 1 menu. At SuiteWorld this week I wanted to break out in that rhyme at the celebration of all kinds of enterprise apps. Zach Nelson, CEO of NetSuite, set the tone [...]
SAPPHIRENOW Day 2 Keynote
This morning, our opening keynote was from SAP’s other co-CEO, Jim Snabe. He started with a bit about competitive advantage and adaptation to changing conditions, illustrated with the fact that Sumatran tigers have evolved webbed feet so that they can chase their prey into water: evolution and even extinction in business is not much different [...]
By The Time You Give Them a Raise, They’re Already Out The Door
There’s an endless amount written on the ‘net about hiring Rockstars. Finding them, not settling, and all that. That you need to spend 20%+ of time recruiting (I said that myself here). That the #1 most important thing you can do is put together a great team. Which is absolutely true. But the #2 most [...]
Join us to debate the great outsourcing talent paradox
Cranking it up to Eleven (left to right)… Anoop, Henric and John You firm has incredible talent that performs miracles of heightened performance with your outsourcing relationships. Your provider serves up boundless dollops of innovations that never cease to delight. Then don’t bother to tune in this coming Thursday to debate the State of Outsourcing [...]
Five Conferences 2013: SugarCRM next up
SugarCRM has been one of the nicest success stories in the CRM industry, often taking what were seemingly difficult steps and turning it into gold. There are at a nodal point and have a couple of things that they have to do to cross over to the next l…
Sourcing reinvented: cloud supply chain and spend management
If the future is a networked world, then we may well find that the future belongs to sourcing vendors. No other category of vendors has had its landscape transformed so fundamentally by the advent of the Web, to the extent that leading vendors such as Concur and Ariba took early decisions to wholly rearchitect their [...]
SapphireNow, Past and Future
In the run up to SapphireNow this week I have seen several blogs and tweets about SAP’s new (as in last five years) analytical, cloud and mobile products – HANA, SuccessFactors, BYD etc. During the course of the week every announcement around these products will get amplified. The reality is after years of trying, these [...]
2013 ERP Market Share Update: SAP Solidifies Market Leadership
During 2012 the worldwide Enterprise Resource Planning (ERP) market experienced sluggish growth of just 2.2%, yet Software-as-a-Service (SaaS), financial management and Human Capital Management (HCM) applications showed potential for breakout growth. Through the challenging times of the previous year however, SAP still retained worldwide market share leadership. These and other insights were recently published in [...]
Building a Customer Experience Strategy
This sounds like an ambitious post and I guess it is, but let me say up front that there is no “one size fits all” answer to how to build a customer experience strategy. There are though, some things that you should consider and some tips that are working for some of my clients. What [...]
CxO Talk guest Hinchcliffe proclaims, ‘IT is dead’
During the latest episode of CxO Talk, my weekly video talk show with co-host Vala Afshar, social business expert Dion Hinchcliffe made provocative assertions about IT. Dion is chief strategy officer of consulting firm, Dachis Group, an experienced enterprise architect, book author, and fellow ZDNet columnist so we should examine his comments carefully. In our discussion, Dion [...]
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