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	<title>Comments on: Research Report: The 18 Use Cases of Social CRM &#8211; The New Rules of Relationship Management</title>
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	<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/</link>
	<description>Smart Thinking for the Smart Enterprise</description>
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		<title>By: N:Sight Research &#187; Blog Archive &#187; Where&#8217;s the Difference between Social CRM &#38; Social Media Marketing</title>
		<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/#comment-19799</link>
		<dc:creator>N:Sight Research &#187; Blog Archive &#187; Where&#8217;s the Difference between Social CRM &#38; Social Media Marketing</dc:creator>
		<pubDate>Wed, 17 Aug 2011 13:43:28 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=4465#comment-19799</guid>
		<description>[...] &#8211; where&#8217;s is the line between Social CRM and Social Media Marketing? Is Social CRM the holistic tech view as seen in the Altimeter report ? Isn&#8217;t there a difference between Social Media Marketing and Social Media Campaigning though [...]</description>
		<content:encoded><![CDATA[<p>[...] &#8211; where&#8217;s is the line between Social CRM and Social Media Marketing? Is Social CRM the holistic tech view as seen in the Altimeter report ? Isn&#8217;t there a difference between Social Media Marketing and Social Media Campaigning though [...]</p>
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		<title>By: n:sight // networked insights &#187; Where&#8217;s the Difference between Social CRM &#38; Social Media Marketing</title>
		<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/#comment-9896</link>
		<dc:creator>n:sight // networked insights &#187; Where&#8217;s the Difference between Social CRM &#38; Social Media Marketing</dc:creator>
		<pubDate>Fri, 23 Jul 2010 12:48:08 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=4465#comment-9896</guid>
		<description>[...] - where&#8217;s is the line between Social CRM and Social Media Marketing? Is Social CRM the holistic tech view as seen in the Altimeter report ? Isn&#8217;t there a difference between Social Media Marketing and Social Media Campaigning though [...]</description>
		<content:encoded><![CDATA[<p>[...] &#8211; where&#8217;s is the line between Social CRM and Social Media Marketing? Is Social CRM the holistic tech view as seen in the Altimeter report ? Isn&#8217;t there a difference between Social Media Marketing and Social Media Campaigning though [...]</p>
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		<title>By: Jeremiah Owyang&#8217;s &#8220;Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management&#8221;</title>
		<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/#comment-7100</link>
		<dc:creator>Jeremiah Owyang&#8217;s &#8220;Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management&#8221;</dc:creator>
		<pubDate>Mon, 12 Apr 2010 17:53:57 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=4465#comment-7100</guid>
		<description>[...] his take * I cross posted on the Altimeter Blog, see comments * Dave McClure, VC blogged his take * Ray also cross posted on Enterprise Irregulars * Marketing Profs Daily Fix, and it ended up on the homepage * Brian Solis, speaker, thought leader [...]</description>
		<content:encoded><![CDATA[<p>[...] his take * I cross posted on the Altimeter Blog, see comments * Dave McClure, VC blogged his take * Ray also cross posted on Enterprise Irregulars * Marketing Profs Daily Fix, and it ended up on the homepage * Brian Solis, speaker, thought leader [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management</title>
		<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/#comment-6812</link>
		<dc:creator>Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management</dc:creator>
		<pubDate>Mon, 29 Mar 2010 18:43:19 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=4465#comment-6812</guid>
		<description>[...] Ray cross posted on Enterprise Irregulars [...]</description>
		<content:encoded><![CDATA[<p>[...] Ray cross posted on Enterprise Irregulars [...]</p>
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		<title>By: Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management&#160;&#124;&#160;Ruslan Abuzant</title>
		<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/#comment-6020</link>
		<dc:creator>Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management&#160;&#124;&#160;Ruslan Abuzant</dc:creator>
		<pubDate>Fri, 05 Mar 2010 21:28:03 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=4465#comment-6020</guid>
		<description>[...] Ray cross posted on Enterprise Irregulars [...]</description>
		<content:encoded><![CDATA[<p>[...] Ray cross posted on Enterprise Irregulars [...]</p>
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	<item>
		<title>By: Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management &#124;</title>
		<link>http://www.enterpriseirregulars.com/14396/research-report-the-18-use-cases-of-social-crm-the-new-rules-of-relationship-management/#comment-6018</link>
		<dc:creator>Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management &#124;</dc:creator>
		<pubDate>Fri, 05 Mar 2010 19:59:56 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=4465#comment-6018</guid>
		<description>[...] Ray cross posted on Enterprise Irregulars [...]</description>
		<content:encoded><![CDATA[<p>[...] Ray cross posted on Enterprise Irregulars [...]</p>
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