Obsessed with how companies manage, spend and save money, Jason writes about procurement, trade and supply chain issues @ Spend Matters. He has significant first hand experience developing and marketing technology and services products, has advised numerous companies on sourcing and related techniques as well as M&A pursuits.  In previous lives before tech, he was a management consultant and merchant banking analyst.
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2 responses to “A Review of Ariba Discovery (Part 1)”

  1. Michael

    Ariba RIPPED ME OFF! How can a company charge $79.00 for a sales lead/Introduction and never provide the paying customer any feedback or information. THIS IS A HUGE WASTE OF TIME, ENERGY & MONEY! I will NEVER, EVER use Ariba again!!!!!

    Next stop, the Attorney Generals office!

  2. Jeff

    I agree with Michael. I also subscribed to this service and was very unimpressed. On the few occasions I inquired about postings I never got any feedback. When I decided to cancel my subscription and asked for a prorated refund, their initial reply was that they had no record that I was a paid subscriber and asked that I provide proof. I did and they promised to get back to me. That was over a week ago. Still nothing.

    Both their product and their customer service are poor.

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