Over on the Gartner blog site, Debbie Wilson has dangled out a few of the details from a $95 research brief that suggests she’s been busy fielding inquiries from irked Ariba customers. What’s their cause for such spend consternation? Debbie sums up what we’ve all been hearing in the market by noting that “Ariba’s on-premises 8.2, and 4.4 and earlier products moved to Ariba’s Retired Product Service Program on 30 June 2009, a year after it released its 9r1 product series.” Moreover, “Ariba announced that support for versions prior to 9r1 ends 31 December 2010.” Now, it would be easy to read this as a not-well thought out move designed to force the hand of older Ariba shops …
Read the complete article @ SpendMatters
