Comments on: Why Process Barfs on Social http://www.enterpriseirregulars.com/3122/why-process-barfs-on-social/ Smart Thinking for the Smart Enterprise Fri, 10 Feb 2012 21:25:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: elpanda http://www.enterpriseirregulars.com/3122/why-process-barfs-on-social/#comment-3876 elpanda Tue, 22 Dec 2009 18:35:20 +0000 http://smoothspan.wordpress.com/?p=1352#comment-3876 hi, great post - i've been thinking about it some time, and when i was about to start writing my own blog post - i've decided to check if there is something that's says 'business process ffs'. great part of CRM implementations fails - and the bottom line in my opinion is - social media is all about customer relationships in one or another way - the nice buzzword try to cover it. passing 'do the social media thing' from one part of the company to the other won't work - because almost every part of company has contact with client - they are process owners. hi,
great post – i’ve been thinking about it some time, and when i was about to start writing my own blog post – i’ve decided to check if there is something that’s says ‘business process ffs’. great part of CRM implementations fails – and the bottom line in my opinion is – social media is all about customer relationships in one or another way – the nice buzzword try to cover it. passing ‘do the social media thing’ from one part of the company to the other won’t work – because almost every part of company has contact with client – they are process owners.

]]> By: What We Need is a Marriage of Business Process and Social Networking http://www.enterpriseirregulars.com/3122/why-process-barfs-on-social/#comment-537 What We Need is a Marriage of Business Process and Social Networking Tue, 10 Nov 2009 16:23:44 +0000 http://smoothspan.wordpress.com/?p=1352#comment-537 [...] are several excerpts from a very insightful article by Bob Warfield, CEO of Helpstream, Why Process Barfs on Social: Enterprise 2.0’s biggest problem is it lacks Business Process for the most [...] [...] are several excerpts from a very insightful article by Bob Warfield, CEO of Helpstream, Why Process Barfs on Social: Enterprise 2.0’s biggest problem is it lacks Business Process for the most [...]

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