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CEO of Deal Architect, a top advisory boutique recognized in The Black Book of Outsourcing, author of a widely praised book on technology enabled innovation, The New Polymath, prolific blogger, writing about technology-enabled innovation at New Florence, New Renaissance and about waste in technology at Deal Architect.  Previously Analyst  at Gartner, Partner with PwC Consulting. Keynoted at many business and technology conferences and has been quoted in the Wall Street Journal, BusinessWeek, The Financial Times, CIO Magazine, and other executive and technology publications.

9 responses to “We need more Apple/Google/Amazon moments, less IBM moments”

  1. Uffe Sorensen

    Interesting post – but honestly: “Lotus is two decades old technology” ? So is “Apple”, “Microsoft”, etc. Sure, the name “Lotus Notes” has been around for >20 years but technology renewed many, many times over. And, IBM Social Business is much broader than Lotus Notes – http://ibm.com/socialbusiness
    … U

  2. Chris Lamb

    Apple definitely has a great track record of innovation in the consumer space. IBM has a similar track record, but have applied it to solutions for the enterprise to help them innovate. The key to that kind of innovation is being open to ideas from all areas (consumers, business, academia, R&D etc) and applying those to YOUR customers. If you continue your research, you will see that by looking at some of the case studies highlighted in Uffe’s link above. For example Cemex is transforming their business using IBM software that is combination of Web 2.0 and IBM Research technology.

  3. Keith Brooks

    What if IBM is so far ahead of the curve, from an idea perspective, that it takes a few years, maybe more, for others and themselves to bring to fruition the ideas?
    When Lotus Notes came out it was everything the younger generation wanted. It was sharing of information so the management did not always have that “I’ll tell you if you need to know” attitude. It was also graphical at a time when 3270 terminals were still popular.
    Google, Microsoft and Apple are still silo systems and environments. Lotus Notes was never designed with that thinking. Google wants everything in their ecology and while they encourage sharing, they maintain it from within their own programs.
    Apple of course has a clamp down on what can or can not go into their universe, thus creating a royalty complex for it’s followers and a silo perspective that is hard to crack.
    Microsoft, even with Groove, still is a silo theory. It’s always about the data. Never or rarely about the people and persons. Plus everything either sits ONLY on the MS stack or not.
    IBM in contrast has opened up their solutions to include multiple back end databases, multiple operating system support and multiple browser support. Sure they are not 100% across the board on all of these but they try hard to do so.
    Apple and Jobs have made a definitive decision to not pursue corporations but pursue the consumers which in turn may or will influence the corporations. Funny thing is Microsoft ruled for a little while with this strategy until the last decade.
    Where did Microsoft get that idea from? Why IBM of course. IBM influenced colleges and universities early on, talking pre PC era, and was in a great position, that is until they stopped and Microsoft then started the same path.
    So Lotus Notes is 20 years old, my 62 Corvette when I owned it was already 35 years old and one can still go out and buy the 2011 edition of a Corvette. Likewise with Lotus Notes and Domino. If it was such a bad product, it would have been put out to pasture by it’s owners, like Pintos and Chevettes. But that is not the case. An application and messaging platform that can do so much with such little effort on the developers side. The NoSQL idea is exactly the Domino storage theory. What works and is tried and true survives what does not.

  4. Bob Balfe

    No too mention the other IBM brands are innovating every day. WebSphere and Rational keep pushing out new tools, technology, middle-ware, etc. All of our WebSphere products are based on open standards and even integrate well with the competition and other systems. Take WebSphere Commerce for example, it pretty much integrates with all kinds of back-ends and pretty much all companies do in fact integrate with other systems at some point.

  5. Karl-Henry Martinsson

    ” Lotus is two decades old technology”. Exactly. Applications that I wrote back in 1995/96 for the Notes 4.6 platform are still in production today, running on version 8.5 with no problems.
    Sure, the design might look a little bit dated today, but honestly, what website from 1996 would look cool today? It would be a quick job to update the look of those old applications, just open them in the Designer and spiff them up. But the functionality is there, and that is what corporations asks for.

  6. Ridiculopathy and the web – balfes.net

    [...] condition of being pathologically ridiculous” according to Urban Dictionary. After reading this article I think the article and its author can be labeled as this [...]

  7. vinnie mirchandani

    added more to the debate below

    http://bit.ly/pz4lGr IMHO

  8. AMS
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    […] for commodity infrastructure which clearly resonates across many IT scenarios. While my good friend Vinnie Mirchandani has, for years/ bemoaned IBM’s champagne pricing, I now wonder whether the market is catching […]

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