Enterprise software analyst, blogger, author, speaker and executive at IDC focused on emerging trends in the enterprise, which currently includes social, mobile, cloud and the networked business. Formerly a software executive at a wide range of software vendors including Autodesk, PeopleSoft and MRO, Inc and three silicon valley software startups, I moved to the analyst side in 2006. The group I lead at IDC covers CRM, EA, PPM, PLM, SCM, cloud and SaaS, pricing and licensing, and software partners, channels and alliances. Frequently quoted by the press on topics related to enterprise software, social business, enterprise mobility, cloud computing and other emerging enterprise trends. My IDC Profile. LinkedIn Twitter

2 responses to “Consumerization of IT, Well…”

  1. Ben Watson

    Great points here. I wrote a similar thesis ( http://blogs.adobe.com/experiencedelivers/2011/08/04/commercializationofconsumerization/ ) a while back that focused more on the move back towards commercialization (and updating the vendor perspective on that) to meet enterprise standards. I expect more thinking on this to emerge and the ‘gaps’ to be closed. As you say there is too much risk currently, but the user expectations are driving this, and rightly so.

    IR also published a piece on this by Vinnie Merchandani early in 2011. http://www.enterpriseirregulars.com/31085/a-new-decade-from-consumerization-to-commercialization-of-technology/

    This is critical thinking and something that startups and VCs can leverage in go-forward strategies to help them build better foundations.

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