I admit I’m baffled. If a major service provider imposes consumption caps without providing a way to measure consumption, then promises a metering tool and fails to deliver for a year, than what exactly is the reason to celebrate when finally they start limited testing a year late?
Yeah… a right step. Long overdue. I said over a year ago it was ridiculous to introduce the cap without a way of measuring it, and that the few tools available were largely inaccurate.
It’s not that Comcast had no way of measuring consumption – otherwise how would they shut down the “guilty” accounts? No, it took them over a year to develop a tool to present the data – and even now it’s at limited pilot stage in Portland.
Not that such delays are unusual for Comcast. Does anyone recall the first promise of Tivo-driven Comcast DVR’s? Was it two or three years ago? I’m still waiting.
(Cross-posted @ CloudAve)