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CEO & Principal Analyst of Constellation Research, Inc. , previously a founding partner at Altimeter Group where he led the Enterprise Strategy team.  Ray authors the  popular enterprise software blog "A Software Insider's Point of View"., and his point of view is frequently sought by publications such as The Wall Street Journal, Business Week, Fortune, Inc., The Associated Press, CIO Magazine, Information Week, ComputerWorld, Financial Times, eWeek, CRM Magazine, IDG News, ZDNet, TechTarget, and Managing Automation. In both 2008 and 2009, Ray was recognized by the prestigious Institute of Industry Analyst Relations (IIAR) as the Analyst of the Year and in 2009 he was recognized as one of the most important analysts for Enteprise, SMB, and Software.

One response to “It’s Time To Consolidate Social Business Platforms”

  1. Net Assets Business Intelligence Solutions

    Hi Ray

    WRT your comment ‘This natural evolution in the DEEPR framework means IT must scale while line of business focuses on innovation’. Agree totally but I don’t see it happening in day-to-day business.

    Organizations are running lean in today’s economic climate and there is not a lot of free time (or resources) for innovation. In our experience, most innovation is the other way round, being driven by IT and external consultants.

    I have no doubt that social media will consolidate over time as they lose their ‘newness’, adopt each others features and benefits and merge into a similar offering. But regretfully, its not fast enough.

    All the best, JK