Dell, which was best known for its hardware, is transforming itself into a full-fledged IT solutions company. That’s where the services leg — which is an over $8-billion business for Dell — becomes critical.
The applications and BPO business of the company which Vaswani manages came to Dell from the Perot acquisition. The thrust here is on the mid-market. The strategy is to “design the product to address the mid-market and extend it to address the enterprise”, says Vaswani. The focus is three verticals: health care, BFSI and retail & manufacturing. Mobility and cloud being other areas of major interest.
(Curated by Dennis Moore. Read the complete article here)
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