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Dion Hinchcliffe

Dion Hinchcliffe

Social Business By Design by Dion Hinchcliffe & Peter Kim Dion Hinchcliffe is a internationally recognized business strategist, enterprise architect, and keynote speaker. He is currently Chief Strategy Officer at the Dachis Group. Dion focuses on the topics of Enterprise 2.0, Web 2.0, Social Business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, Dachis Group Collaboratory, InformationWeek, ebizQ, and Musings and Ruminations on Building Great Systems. He co-authored Web 2.0 Architectures for O'Reilly and the just-published Social Business By Design (Spring, 2012) from Wiley. You can also reach Dion at dion.hinchcliffe@dachisgroup.com.
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How social data is changing the way we do business

How social data is changing the way we do business

By Dion Hinchcliffe on November 12, 2012

It’s a familiar litany now, that the openness and transparency of social media will unleash a wide range of compelling outcomes for our organizations, if we’ll only embrace it. While there is little doubt that social media is one of the great phenomenons of our age, there are certainly those that think the hype surrounding [...]

Posted in Featured Posts, Trends & Concepts | Tagged Big Data, Harvard Business Review, social data, Social Media, Social network | Leave a response

Six Strategies to Optimize Your Social Business Efforts

Six Strategies to Optimize Your Social Business Efforts

By Dion Hinchcliffe on November 2, 2012

Once an organization starts listening to and begins engaging in the social world in a meaningful way, then the many benefits of becoming a social business can be fully be explored. And exploration is the right word for it, because the amount of unknowns about how to best go about taking advantage of our profound, [...]

Posted in Trends & Concepts | Tagged Blog Post | Leave a response

An enterprise-wide vision for social business: SAP's new take

An enterprise-wide vision for social business: SAP’s new take

By Dion Hinchcliffe on November 1, 2012

Earlier today software giant SAP unveiled their latest vision for enterprise social software, along with an integrated set of functional offerings that focus on delivering targeted business value. Is it enough?

Posted in Featured Posts, Technology / Software | Tagged CIO, collaboration, Enterprise 2.0, enterprise software, IT Priorities, Sameer Patel, sap, StreamWork, SuccessFactors | Leave a response

Transforming Noise into Signal: Isolating Social Business Results

Transforming Noise into Signal: Isolating Social Business Results

By Dion Hinchcliffe on October 30, 2012

One of the biggest obstacles I see that businesses engaging in social media have today is clearly understanding the effect their efforts — particularly in externally facing processes such as marketing — are actually having. There are a number of reasons for this and together they conspire to create an environment that leads to uncertainty [...]

Posted in Featured Posts, Technology / Software | Tagged Blog Post | 1 Response

Imagining the Future of the Enterprise

Imagining the Future of the Enterprise

By Dion Hinchcliffe on October 23, 2012

This afternoon at a workshop in Stuttgart, Germany at the KnowTech conference I explored our latest conception of the many transformative technology changes happening within our organizations today. The majority, if not most of these trends, are now being driven by the so-called “big shifts” — and our response to them as people, organizations, and [...]

Posted in Business | Tagged Analysis, Next-Gen Mobility, social business, Social Media, The Enterprise, The Web, Trends and Statistics | Leave a response

The Operations of a Social Business

The Operations of a Social Business

By Dion Hinchcliffe on October 17, 2012

Earlier this year I explored the structural aspects of social business so we could collectively get a sense of what our organizations need to look like in order to engage effectively in social media at scale. Overall, I was pleased that the feedback on this architectural view of social business was quite positive across the

Posted in Featured Posts, Trends & Concepts | Tagged Blog Post | 1 Response

Dreamforce 12: Social business capabilities evolve in the cloud

Dreamforce 12: Social business capabilities evolve in the cloud

By Dion Hinchcliffe on September 20, 2012

Like we needed more confirmation that the cloud is where so much of our businesses are shifting. The evolution of Salesforce is just another proof point that social business will largely exist there too.

Posted in Business, Featured Posts | Tagged AppExchange, Business, Cloud, Cloud Computing, df12, Dreamforce, Emerging Tech, enterprise software, salesforce.com, Service Cloud, social business, Tech Industry | Leave a response

Dreamforce 12: Live Blogging the Benioff Keynote

Dreamforce 12: Live Blogging the Benioff Keynote

By Dion Hinchcliffe on September 19, 2012

There is plenty of buzz and excitement here at Dreamforce 12 right now, with an estimated double the number of attendees as last year, which is saying something. Peter Coffee is doing the pre-keynote hosting and showing off various aspects of Salesforce product. ZDNet’s Larry Dignan has already covered some of the new announcements this [...]

Posted in Business, Featured Posts, Technology / Software | Tagged Analysis, df12, Larry Ellison, Mark Zuckerberg, MC Hammer, salesforce, salesforce.com, social business, The Enterprise | Leave a response

Is the social networking monoculture ready to crumble?

Is the social networking monoculture ready to crumble?

By Dion Hinchcliffe on August 28, 2012

The emergence of new social networking services such as Pinterest and a growing base of disgruntled 3rd party developers for the leading services shows that changes in the social networking industry are far from over. It’s also causing a rethinking of …

Posted in Featured Posts, Trends & Concepts | Tagged Consumerization, Emerging Tech, Social Enterprise, start ups | 1 Response

Eight Ways to Prepare for Social Engagement At Scale

Eight Ways to Prepare for Social Engagement At Scale

By Dion Hinchcliffe on August 27, 2012

Over the last year of so, social business has matured to the point that the vast majority of organizations have some operational social media capability, ranging from the largely tactical to the highly strategic. While we recently highlighted some of the very best strategic stories in the dozens of high-impact case studies in Social Business [...]

Posted in Featured Posts, Trends & Concepts | Tagged social business, Social Media, Social network | Leave a response

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