My Next Journey: Ping Identity
I recently wrapped up my transition period out of Get Satisfaction and immediately swung into a new role at Ping Identity. This was no easy decision for me as I continue to support the mission of Get Satisfaction and have invested much of myself in it over the last 3 years. Life in the Valley [...]
Lenovo Yoga–Straight up With a Twist
I have been using a Lenovo Yoga laptop for a month and like it enough to report back on my impressions. This laptop replaces an Asus Zenbook Touch that I had been using and generally liked but in order to maximize the touch aspects of Windows 8 I found that having a touch screen simply [...]
Ron Johnson Out: The Customer Experience Files
I was in a cab yesterday with my wife, who works in the fashion industry, and she casually mentioned that Ron Johnson was out at JCP. I can imagine that everyone in the retail and fashion industry was aware of this 12 hours before the rest of us. This morning I was watching Squawk Box [...]
Bing/Google Now: Context Wins
I woke up this morning and my Galaxy Tablet reminded me that I have some phone calls, an offsite meeting that will take approximately 20 minutes to drive to, and some interesting news as well as a weather report. It’s easy to overlook how far we have come in the quest to provide useful personal [...]
From CIO to CMO, A Data Story
If you came into marketing because you didn’t like numbers, then you don’t have much of a future. Beth Comstock, CMO at GE Much has been written about the shift in spending from the CIO to the CMO, Gartner has been out front on this by forecasting that by 2017 the office of CMO will [...]
Tesla Lost the Minute Musk Tweeted
I have been watching with curiosity the battle of words between Tesla CEO Elon Musk and the NYTimes. On balance I think Musk miscalculated and has come out on the losing side of the bigger issue he is confronting… complexity. As I drive around I see a surprising number of the Tesla Model S sedans [...]
Microsoft Office 2013, Google Users Not Apply
Like a lot of people I depend on Office to do my job. I have tried a range of personal productivity applications and nothing comes close to Office in terms of depth of features and overall completeness of the product. It is nothing short of a stunning achievement that changed the way we work. When [...]
Generation Cupcake
I was talking with team members on our sales team yesterday, considerably younger than I am but at that point in life where they are increasingly self-aware and conscious of the world around them. We were talking about Instagram and the tendency for people to share even the most mundane moments in their life, to [...]
The Killer Angels
A few months ago I read the Civil War novel The Killer Angels by Michael Shaara. A non-fiction work, this is a historical account of the battle of Gettysburg that is written in the style of a novel where characters develop and intimacy, flaws, and achievement are revealed as the novel progresses. After having read [...]
End of an Era: Intel Exits the Motherboard Business
There are two seminal moments in m personal history that explain why I ended up in the technology industry. The first was when I first encountered a BASIC compiler in the 8th grade and discovered that I could write a program, store it on a cassette tape (that I later upgraded to an 8″ floppy [...]