Well-known expert on why IT projects fail, CEO of Asuret, a Brookline, MA consultancy that uses specialized tools to measure and detect potential vulnerabilities in projects, programs, and initiatives. Also a popular and prolific blogger, writing the IT Project Failures blog for ZDNet. Frequently quoted by the press on topics related to IT management.
By Michael Krigsman on September 8, 2014
Shifts in marketing have had a major impact on IT. Here’s what you need to know about digital transformation and changing roles in the C-suite.
By Michael Krigsman on September 2, 2014
The State Controller’s Office is launching an assessment to recover its failed payroll project. This new project seems doomed even before it starts.
By Michael Krigsman on August 27, 2014
CEO Charles Phillips explains why his enterprise software company has cultivated design as a core strategic competency.
By Michael Krigsman on August 22, 2014
It’s a cliché to say that IT and the CIO role are undergoing a significant shift. Many studies andresearch provide evidence that people outside IT expect greater responsiveness to business needs. This expectation goes by many names and buzzwords, all of which share similar meanings: Infrastructure vs. digital CIO (PDF download) Chief Innovation Officer Two-speed IT Revenue-generator CIO (PDF download) Chief Improvement Officer The […]
By Michael Krigsman on August 18, 2014
Discussions about digital business transformation usually center on marketing and the CMO. The popular notion is that digital transformation is primarily a set of online marketing activities such as e-commerce, building communities, and interacting with customers on social media. However, more sophisticated observers recognize that digital transformation has significant implications for operations and business models. For example, […]
By Michael Krigsman on July 30, 2014
Social enterprise — communication, collaboration, and knowledge sharing across business silos and departmental boundaries — is a core part of digital business transformation initiatives. Research from IDC sheds light on this topic.
By Michael Krigsman on July 25, 2014
Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here’s what you need to know.
By Michael Krigsman on July 21, 2014
A recent study of 10,000 conversations about luxury brands reveals that “brand promise is the most important benefit category” for consumers. Functional appeal and product experience rank below brand promise in this analysis. Obviously, this research has meaning for marketers, but there are profound implications for the CIO and IT organization. In a previous post, I described the […]
By Michael Krigsman on July 15, 2014
A few years ago, Gartner analysts predicted, “by 2017, the CMO will spend more on IT than the CIO.” As you can see from the opening slide on their presentation (registration required) about the topic, Gartner trumpeted this prediction loudly: Although Gartner phrased its prediction to gain attention, the detailed explanatory presentation offers vague and rather inconclusive data to support the core […]
By Michael Krigsman on June 30, 2014
Digital business transformation is the latest buzzword. These stats demonstrate how to gain real business benefit from the trend.