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Browse: Home / Sameer Patel

Sameer Patel

Sameer Patel

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Partner at The Sovos Group, a management consulting and technology advisory firm that helps organizations improve employee, partner and customer performance with the effective use of enterprise social and collaborative approaches, and technology. Clients over the past 15 years included McKessonHBOC, WR Wrigley Jr. Co., CA, KPMG, Nike, Oracle, The Sabre Group, Grupo Televisa (Mx), and The World Bank.  Sameer has been cited in publications such as CNBC Business, The New York Times, CIO.com and Forbes on the promise and pitfalls of collaboration, and trends in enterprise software. He blogs at Pretzel Logic.

BigData, Mobile and Cloud Convergence: The Elephants

BigData, Mobile and Cloud Convergence: The Elephants

By Sameer Patel on February 15, 2012

Eric Norlin, organizer of Defrag, Blur and Glue Conferences and seed investor, has a good post up today about what enterprise development means in the age of big data, mobile and cloud and the coming age of convergence of these big innovation spurts. I really recommend that you take 3 minutes to read his post [...]

Posted in Featured Posts, Trends & Concepts | Tagged Measurement and Analytics, mobile enterprise, SaaS and Cloud, speaking | Leave a response

Synchronicity

Synchronicity

By Sameer Patel on February 3, 2012

Tom Friedman had a good article up in the Sunday Review Section of the Times in late December on the implications of “the merger of globalization and the Information Technology revolution”. The crux of his reasoning and conclusions lies in this quote: The days of leading countries or companies via a one-way conversation are over,” [...]

Posted in Business | Tagged Collaborative Organizations, Customer Interaction and SocialCRM | Leave a response

[Video] What Social Business Really Entails.

[Video] What Social Business Really Entails.

By Sameer Patel on January 30, 2012

Information Week contributing editor Lenny Liebmann and I had a chat at IBM’s Lotusphere 2012 / IBMConnect event in Orlando last week. Lenny wanted to dig deeper into Social Business and get into the ‘why’s’ and ‘how’s’. We talked about a decisive approach to connecting customers, employees and partners and covered a number of topics including: [...]

Posted in Business | Tagged Collaborative Organizations, Customer Interaction and SocialCRM, speaking | Leave a response

IBM Lotusphere 2012: The Old Lotus Has Wilted

IBM Lotusphere 2012: The Old Lotus Has Wilted

By Sameer Patel on January 25, 2012

+1 for Social Business. IBM is in. Whole hog. 6000+ faithful Lotus attendees and 100s of Lotus Partners got fed IBM’s ebusiness equivalent play for the 21st century. Simply put, that they are betting their entire portfolio of collaboration solutions, both old and new on Social Business. One fat caveat before I put my thoughts here. [...]

Posted in Business, Featured Posts | Tagged Uncategorized | Leave a response

Work, Richly.

Work, Richly.

By Sameer Patel on January 5, 2012

I’ve always been a bit of a closet branding nut with specific interest in tag lines. Something about meaningful one-liners that express the essence of an institution. How well they live up to it is another matter but there’s something about winnowing it all down to a single sentence that expresses your raison d’être. “Live [...]

Posted in Business | Tagged Collaborative Organizations | Leave a response

Rypple and Salesforce.com: It’s about Identity.

Rypple and Salesforce.com: It’s about Identity.

By Sameer Patel on December 16, 2011

Salesforce.com announced that it has acquired Toronto-based Rypple – a social performance management provider. Given my preference for fix-a-problem social software, I’ve always appreciated that Rypple injected the needed context to illustrate why collaborative approaches and in turn, social software mattered to core enterprise process.  No head scratching on use cases when you saw the [...]

Posted in Business | Tagged Collaborative Business Intelligence, Collaborative HR Performance, Enterprise and Social Sofware, SaaS and Cloud | Leave a response

Why I’m Optimistic about 2012

Why I’m Optimistic about 2012

By Sameer Patel on November 29, 2011

TechCrunch quotes a warning of sorts by Venture Capitalist Josh Kopelman who basically says 2012 will be more like a correcting 2008, as opposed to a euphoric 2011. Lots of good for and against arguments on the VC investing front by the likes of Dave McClure and others in the comments on TC. Regardless of [...]

Posted in Featured Posts, Trends & Concepts | Tagged Collaborative Business Intelligence, Collaborative Organizations, Customer Interaction and SocialCRM, Enterprise and Social Sofware, Innovation and Crowd-Sourcing, Measurement and Analytics, mobile enterprise | Leave a response

Marketing your Marketing

Marketing your Marketing

By Sameer Patel on November 27, 2011

Chalk this up to another example of why Marketing STILL doesn’t get social. Social Times reports that the way to get more “Likes” on Facebook is to offer coupons to satiate the what’s-in-it-for-me hunger of an increasingly discriminating social networker. This might well be that moment in social media marketing history when we look back and say – “what [...]

Posted in Business, Featured Posts | Tagged Customer Interaction and SocialCRM, Facebook, Groupon, marketing, Measurement and Analytics, Social Media | 2 Responses

BIG Brands Collaborating to Accelerate Performance. [#e2conf Preview]

BIG Brands Collaborating to Accelerate Performance. [#e2conf Preview]

By Sameer Patel on November 7, 2011

Seems like I just got off a plane from this summer’s Boston Enterprise 2.0 Conference. But here we are again — the Santa Clara edition of Enterprise 2.0 is around the corner, from the 14th — 17th of November. The event has a good keynote line up that includes the likes of Sandy Carter of [...]

Posted in Business | Tagged Collaborative Sales Performance, e2conf, Enterprise 2.0 Conference, Event Reviews, speaking | Leave a response

TideMark: Bringing Collaborative Performance to an EPM Problem near you.

TideMark: Bringing Collaborative Performance to an EPM Problem near you.

By Sameer Patel on October 20, 2011

Lets cut to the chase: The business intelligence we rely on as enterprises to perform better can suck at times. I remember a famous dot com era business systems accomplishment that was touted up and down silicon valley. I paraphrase but it went something like this: “Cisco has the ability to do a virtual close on [...]

Posted in Business | Tagged Collaborative Business Intelligence, Collaborative Organizations, Enterprise and Social Sofware, Measurement and Analytics, mobile enterprise | Leave a response

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