By Louis Columbus on October 23, 2014
With the potential of removing legacy IT silos and freeing up valuable data to gain greater insights into their operations, enterprises continue to invest heavily in analytics. Providing powerful analytics tools to business analysts who can get to work immediately on complex challenges instead of having to wait for ITs’ often over-committed resources is also […]
By Jason M. Lemkin on October 23, 2014
I know you are probably like me. You go to a web service. What do you do? Free trial. Sign Up Now. The very, very last button I am going to touch is “Contact Me.” The last thing I want, as a web-centric small customer/user, is some sales rep selling me on some product I just […]
By Vinnie Mirchandani on October 23, 2014
Mike Ehrenberg, CTO for Microsoft Business Solutions was describing his new CEO Satya Nadella’s management style – the senior leadership team meets twice a week. “It plays havoc with planning international trips, but allows us to iterate rapidly as a company” Kirill Tatarinov, EVP of the Business Solutions group says they have moved from Steve […]
By Vinnie Mirchandani on October 21, 2014
Enterprise conference season is in full swing and it gives you a chance to catch up with so many smart people who make this industry a reality – Stan Swete at Workday, Charles Phillips at Infor, Mike Ehrenberg at Microsoft, Steve Miranda at Oracle, John Wookey at Salesforce, Seth Ravin at Rimini Street and so […]
Ok, It’s A Go. The SaaStr Annual. Feb 5. With the CEOs of Box, MobileIron, GuideSpark, OpenDNS, Zenefits, Talkdesk, BetterWorks, and More. Does It Get Any Better?
By Jason M. Lemkin on October 20, 2014
Ok we’re confirmed. Locked and loaded. February 5. 2015. he Regency Ballroom. San Francisco. California. The First SaaStr Annual. It’s all day (and night). 9am – 11pm. And if you’re flying in, a special event the evening before. No panels. No endless slide shows. Instead, hands-on sessions that teach you how to do it. How […]
By Michael Fauscette on October 20, 2014
This could easily be a rant based on some recent customer service experiences but I’m going to avoid that and instead look at what companies are facing today in trying to meet customer expectations. I read recently that Comcast has finally appointed a VP to try and address their extremely poor customer service (I’d say […]
By Jason M. Lemkin on October 19, 2014
Every week, I meet with several entrepreneurs, often bootstrapped or close to it, who fit the following sort of model: Gotten to Initial Traction (~$1.5m ARR), or getting close to it, or a bit beyond; and With nice growth (>=100% YoY); and Company isn’t really burning much cash because The CEO basically is the VP […]
By Denis Pombriant on October 17, 2014
Dreamforce has always been about many things happening at once — a three-ring circus in a good way. There are announcements about applications, platforms, philanthropy, entertainment and, importantly, parties. This year there was all of that and then some I was a guest with a ringside seat. Since most of the product announcements came out […]
By Dion Hinchcliffe on October 15, 2014
The vision Salesforce has for market-facing engagement is the right one: Tear down data, app, and user experience silos between marketing, sales, operations, and support. But does their cloud measure up to this vision yet?
Posted in Business, Featured Posts, Technology / Software | Tagged #df14, Dreamforce 2014, Lightning Platform, Moscone Center, Parker Harris, salesforce, salesforce.com, San Francisco | Leave a response
By Paul Greenberg on October 15, 2014
Customer engagement is becoming a hot subject and the associated technology offerings are out there. Listen to Paul Greenberg’s random thoughts on customer engagement, a post-CRM world and some status updates.