Trends & Concepts
By Michael Krigsman on October 30, 2014
A new global CIO study from Deloitte sheds light on why CIOs and IT have a tough time. The data offers lessons on how to fix the problem.
By Susan Scrupski on October 28, 2014
Walking down one of the cavernous halls at the Palazzo hotel in Las Vegas, we approached one of my Enterprise Irregular (EI) colleagues, David Dobrin. Dobrin looked surprised to see me and said, “What are you doing here?” I said, “I’m here to learn!” Yes, I attended my first SAP TechEd this week and this is […]
By Denis Pombriant on October 24, 2014
Bluewolf, the consultancy that was founded to assist customers implementing and deploying Salesforce.com, has released its annual State of Salesforce report. The company started this practice a few years ago using MIT Sloan School of Management personnel to interview Salesforce customers and the methodology is tight. So what’s in the report? Just what you might […]
By Sadagopan on October 24, 2014
On my flight back to San Francisco tonight, I managed to read the book, What Stays In Vegas, where the author of the book – Adam Tanner shows how Using loyalty programs, ubiquitous cameras, math, “math nerds,” Casinos have mastered data analytics and the collection and use of customer data to gain “an edge in […]
By Louis Columbus on October 22, 2014
Gartner presented their top 10 strategic technology trends for 2015 at their annual Gartner Symposium/ITxpo 2014 held in Orlando earlier this month. Computing Everywhere, the Internet of Things (IoT) and 3D Printing are projected to be the three most important strategic technology trends in 2015. 3D Printing Will Continue To Revolutionize Prototyping And Manufacturing 3D […]
By Sadagopan on October 21, 2014
The sweeping opportunities arising out of digital centered structural changes in enterprises are really enriching and can create deep business impact in the short and, medium and long-term. The participants in the digital world enjoy high degree of empowerment with a mouse click or with access from any digital front-end device. In the multichannel world, […]
By Brian Sommer on October 21, 2014
Made-up words were in abundance during this fall’s software conference season. Your dauntless reporter traveled the world to bring back the latest in tech marketing speak. If you want to sound like you’re current with today’s dubious jargon, here’s a quick primer to get you all caught up.
By Vinnie Mirchandani on October 20, 2014
Dreamforce this week had an even more festive feel than ever. Pennant fever gripped the town as the Giants played October ball. The Beach Boys sounded as youthful as ever during Benioff’s keynote. The many school kids invited in the keynote audience and Hillary Clinton’s talk of babies provided an even more youthful and optimistic […]
By Paul Greenberg on October 15, 2014
Customer engagement is becoming a hot subject and the associated technology offerings are out there. Listen to Paul Greenberg’s random thoughts on customer engagement, a post-CRM world and some status updates.
By Michael Krigsman on October 14, 2014
The selection of US Chief Information Officer must be an innovative Washington IT insider. Anyone else is doomed to fail.