By Michael Fauscette on March 10, 2014
I was working on some more research on business model innovation the other day and as I thought about the role of the Internet in business model disruptions over the past 15+ years, I couldn’t keep my mind from wondering back to something that has troubled me for the past couple of weeks, the proposed […]
Posted in Featured Posts, Trends & Concepts | Tagged Business Models, Comcast, Current Affairs, FCC, FTC, internet, ISP, net neutrality, Netflix, pay for play, social web, technology, Time Warner, Web 2.0, Web/Tech | Leave a response
By Phil Fersht on March 10, 2014
We would have major concerns about IBM’s positioning for Progressive BPO services, were IBM to seek to sell off the lower-margin elements of its F&A, Procurement or HR businesses, like it has with its customer services BPO business.
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By Sameer Patel on March 9, 2014
We are at a critical point in the evolution of enterprise software and enterprise computing in general. I make that distinction because when we say software, we tend to think transactional software that powers functions such as Customer Relationship Management (CRM), Human Capital Management (HCM), and the like. And that sub-consciously limits our thinking and […]
By Denis Pombriant on March 7, 2014
Fifteen is an interesting anniversary. We tend to think about major anniversaries in ten-year increments with the five-year internode acting more as a gut check. Fifteen is close enough to the creation that all of the relevant parties are still around and most are still in place. But it’s also far enough in the rearview […]
By Denis Pombriant on March 7, 2014
There were many intriguing stories out of Microsoft Convergence 2014 in Atlanta and one that caught my eye was “Microsoft digs into ‘natural interaction’ technologies for touch-first Office” by Juan Carlos Perez. It was about a coming version of Office that will let people use gestures and voice recognition in Office products running on mobile […]
By Dion Hinchcliffe on March 6, 2014
A seemingly esoteric question actually turns out to be vital for dealing effectively with the trend toward silos of communication everywhere, from social networks to online communities.
By Dave Kellogg on March 6, 2014
There’s a rule out there, undoubtedly made long ago, and circulated widely as conventional wisdom that in the workplace you should never bring up a problem unless you have a proposed solution. For example, consider the following excerpt from this Inc Magazine article, Eight Things Great Bosses Demand from Employees: Rule 6: Provide Solutions, Not […]
By Vinnie Mirchandani on March 6, 2014
One of the most exciting takeaways from the Microsoft Fall Analyst session was a focus on One Microsoft as I wrote here. Coming to their Convergence event in Atlanta this week especially with the backdrop of executive transitions happening in Redmond, I expected a bit of a regress to tactical messages. I expected more localized, VAR […]
By Paul Greenberg on March 5, 2014
The reviews never stop do they? This week we take a look at the CRM Watchlist 2014 Marketing companies. Again, they are not “category winners” and they are in alphabetical order. Check out Hubspot, Marketo, and Teradata Applications. Your thoughts?
By Denis Pombriant on March 5, 2014
Subscription companies face many of the same challenges that more conventional companies face but the nature of these businesses puts an entirely different spin on the challenges. All companies have to acquire new customers, make products and price them attractively without leaving money on the table. Also, once a product is purchased, a company needs […]