The Web Makes All Ice Cubes Icebergs
Ross Mayfield just launched a long but interesting blog post entitled, “The CRM Iceberg and Social Software.” The gist of it is to talk about how little listening companies do to customers and contrast that with how much power there is to be gained by being social. Ross is a member of the Enterprise Irregular [...]
Managing The Supply Chain: A New, Noteworthy Blog
I spoke recently to a supply chain exec as part of a project I am working on, and found him to be one of the more insightful and interesting members of the supply chain brotherhood I’ve run across in quite a while. His name is Anupam Singh, and he’s a member of the supply chain [...]
Glory Days Still to Come for IT, Depending on How You Define IT (Or the Perils of Sector Analysis and Listening to Tom Siebel)
Randall Stross tried to write an interested column in the Sunday New York Times about a real problem — the declining growth of IT spending — but missed an important point. Two, really. The first is that he makes the common, business page mistake of lumping ALL spending related to technology and business into a [...]
