India Investment & Enterpreneurship Event with Mayfield VC and Former Minister
I wanted to extend an invitation to the blog readers and discount (code: INDIA for 50% off) to an interesting upcoming event for those looking to do business in India.On October 12th, 2009, join key influencers, and opinion makers at “Advantage India.”…
CRM failure: A virtual town hall discussion and podcast
Today’s IT failures town hall discussion brought together CRM analysts, sales experts, and IT practitioners to discuss why CRM projects do not achieve planned results and how to improve these projects. Click the player at the top of this post to listen. I was joined for this event by CRM industry guru, Mike Muhney. Beginning [...]
Salesforce.com Plays In the Enterprise – Again
Back in 1999, I was a salesforce.com user and at that time, it was a rather kludgy sales force automation application that didn’t do much right – for example if I tried to export a .CSV file it gave me an .XLS file and vice versa. I read something by Marc Benioff then that said, “we [...]
Two Perspectives of the HR Technology show
Some positive surprises – strong attendance
Last week, Dr. Katherine Jones and I attended the HR Technology show. Katherine is one the best known HR analysts out there and covered the space for Aberdeen Group for a number of years. Together, we sat down with 21 vendors and their top executives. Afterwards, Katherine and I [...]
Dubious SaaS Awards
SaaS Directory has announced September’s most popular SaaS companies. The top 5 are: September’s top 5 US winners are: #1 – Gogrid #2 – WebECS #3 – CariNet #4 – Rackspace #5 – American Data Technology That’s a strange list..or perhaps SaaS Directory has a strange definition of “SaaS companies” since the top 5 are [...]
Here’s How Not to Use CRM: Dumb Campaigns
The best CRM system can’t help you if your sales / marketing team is clueless. Here’s a ridiculous email I’ve just received. Name removed to protect the (not-so) innocent X. Y. kindly requests a meeting Hi Zoli, In celebrating our 40th anniversary, I’ve been given the privilege to manage the relationship between your organization and [...]