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Designing compelling customer-facing user experiences #BTF09

Designing compelling customer-facing user experiences #BTF09

For the last breakout of the day before the final keynote, I attended Mike Gualtieri’s session on designing customer-facing user interfaces. He started with the idea that application developers have to be involved in user experience design, and not just leave it to the designers (which is, of course, exactly what we did in the [...]

Can packaged applications ever be Lean? #BTF09

Can packaged applications ever be Lean? #BTF09

Chip Gliedman, George Lawrie and John Rymer participated in a panel on packaged application and Lean.
Rymer argued that packaged apps can never be Lean, since most are locked down, closed engines where the vendor controls the architecture, they’re expensive and difficult to upgrade, they use more functions than customers use, they provide a single general [...]

How Can Lean Software Enable You To Better Serve The Business? #BTF09

How Can Lean Software Enable You To Better Serve The Business? #BTF09

John Rymer and Dave West presented a breakout session in the application development track on how Lean software development practices can be applied in your business. This obviously had a big focus on Agile, and how it can be used within large organizations. Unlike what some people think, Agile isn’t cowboy coding: it is quite [...]

Waterfall contracts and iterative development don’t mix #BTF09

Waterfall contracts and iterative development don’t mix #BTF09

The post title is the best quote from Tom Higgins, CIO of the Territory Insurance Office in Australia, who came all the way from Darwin to speak at both the Gartner and Forrester conferences this week. I had a chance for a chat at the airport with him while waiting for our flight from Orlando [...]