The IBM Solutions Architecture for Energy and Utilities Framework (SAFE)
Overview and demo if IBM’s offerings for the energy utility industry.
Untamed business processes #BTF09
You know that you’re getting near the end of a conference when the number of people on the panel is almost as many as the number in the audience. The last session of the day is a breakout, and I attended a panel with Craig Le Clair, Chip Gliedman and a third analyst (George) who [...]
Social media and business activity monitoring #BTF09
James Kobielus and Natalie Petouhoff presented at a breakout session on social media as a method for gaining visibility into your customer service processes: customers will react on social media channels such as Twitter, Facebook, review and community sites, and blogs if they have either a good or bad customer service experience. I’m not sure [...]
Honey, I Broke The Runtime. From Flash Lite To Flash Like
Earlier this week Adobe [client] announced support for Flash on the iPhone. Kind of.
The story has been covered pretty extensively by both Adobe haters and fanboys.
What do I have to add at this point? Not a great deal. But one thing struck me pretty strongly. Having argued in the past that Adobe could open source [...]
My integrity as an analyst
My former colleague Tom Bittman blogs “As an analyst at Gartner, I can’t describe how angry I get when I read bloggers spouting as “fact” their opinion that I and my teammates have no integrity. That we can be “bought.”…
SMART Selling in the SaaS world
What we all could learn from Sonar6
Post #3 from the HR Technology show
SaaS (software as a service) is supposed to cost less. At least that’s what all the vendors tell me. It’s also supposed to be easier to use and easier to implement. I’ve often wondered if these lower cost ideals are really true. Why [...]
Lean application development strategies #BTF09
Dan Carmel from SpringCM gave the second keynote today, focused on his premise that SaaS = Lean. Although I would agree that many SaaS applications are Lean from a customer’s standpoint, that’s not true with all of them. Yes, using SaaS applications potentially has a much leaner footprint for a customer since there is no [...]
Forge your Lean process improvement game plan #BTF09
After an intro by Mike Gilpin, Clay Richardson gave the first keynote of the second day, focused on Lean process improvement. We were visited by the ghost of BPM past being Michael Hammer and business process reengineering, focused on mass production but forgetting the people; essentially, it became a euphemism for downsizing. The ghost of [...]
Twitter suspends security researcher’s account as a threat
Twitter erroneously suspended, and subsequently restored, a prominent researcher’s account two months after he tweeted a security warning intended to inform his audience about an imminent threat.
Posted earlier today on Leveraging Ideas…
Posted earlier today on Leveraging Ideas:
I think there is a disconnect here.
What has made App Stores successful is that they do control the transactional part of the relationship, so they can get the kind of margins you need to make them viable. Force.com generates subscription revenue, takes a cut of app sales, and ties customers [...]
