Demand this from software vendors
I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different space, though. If you’re getting a pitch from a vendor, you should move the conversation, too! Still Market Relevant – When [...]
Finally! A Three-Cornered Consulting Service for Enterprise 2.0
Its not too often I endorse a new service – in fact, I never have without a lot of due diligence and at least some production history. So, for the first…and potentially only….time ever, I’m telling you that I’m truly excited about the launch of Pragmatic Enterprise 2.0. I’m not only telling you as [...]
AIIM webinar on content and process
I’m the headline act in an upcoming webinar, Content: Meet the Business Process, hosted by AIIM and sponsored by SAP, on November 11th at 2pm ET. Although I spend a lot of my time focused on BPM, I have a pretty strong background in content management as well: almost every client that I work with [...]
Klaus Heimann espouses SAP’s smart utility of 2020 at International SAP for Utilities conference
I attended the 7th International SAP for Utilities event in Munich last week.
Having attended the SAP for Utilities event in San Antonio last year, I had reasonably high expectations from this conference and I wasn’t disappointed. At the San Antonio event SAP talked very much about the ‘State of the Now’ talking up their, [...]
Podcast: From Soviet Era CRM Command and Control to Social CRM
I recently did a couple of podcasts with Phil Wainewright to talk about the evolution of CRM from its original command and control origins to the Social CRM that companies like Helpstream are delivering today. I have to say it was a lot of fun working with Phil on the podcast. I’ve also got another [...]
There’s Not One SAP Hosted Partner Model — The Differences of IBX and Hubwoo
While it might seem on the surface that IBX and Hubwoo, two companies that have partnered with SAP to host SRM and related procurement products, are following similar strategies, they’re actually not. In fact, by looking closely at both providers as …
Will EuroCloud provide some clarity and direction?
In recent weeks there has been plenty of activity around the Cloud Computing bridge with way too much emphasis on jargon and technicalities. The Intellect SaaS Group has started and is just about to publish a white paper to address that issue. BASDA has formed a Cloud SIG. Last week’s Cloud panel at Softworld was [...]

A PR nightmare
By Vinnie Mirchandani on October 20, 2009
In his swearing in speech, the top federal prosecutor in Manhattan Preet Bharara, now in the middle of the Galleon hedge fund insider trading scandal laid out his principles: “The willingness to resign over principle; the courage to resist even…
Posted in Business | Tagged Industry Commentary | Leave a response