Why the client hates your software
This post, from June 2004, is being reposted from several dozen posts which were lost during a database corruption a few years ago. I recently changed the sub-title of this blog back to the same one I was using back then “The people woven web”.
The only thing that has changed since 2004 is that customers [...]
My 2009 Team of the Year Award
Has to go to the folks behind Google Android.
A couple of months ago when my Nokia N95 suddenly turned into a brick the inestimable James Whatley aka whatleydude was kind enough to loan me an HTC Magic running the new mobile OS from Google. I played with the device for about five minutes before proclaiming: [...]
ICG Commerce: The Evolution of a Successful Procurement BPO (Part 1)
Earlier in December, while on a whirlwind tour of the East Coast, I
spent an all-too-brief 90 minutes visiting ICG Commerce, a
provider I’ve spoken with on a number of occasions. In fact, my original
relationship with ICG goes back to my rela…
Strategy: 5 Lessons Learned From A Decade Of Naught
I’ve had considerable time to catch up on reading this holiday season. Traditionally, it’s a time for predictions, resolutions, and reflections. But as we close out the last decade, I couldn’t help but dwell on economist Paul Krugman’s Op-Ed from December 27th titled “The Big Zero”. He brings up good points that it’s been an [...]
