Kick Apps Partners w/NBC Universal, not Conan O’Brien
There’s no doubt in my mind NBC Universal had to do something given their falling ratings. The former kings of Thursday night TV not only sold themselves to Comcast, who, aside from Frank Eliason’s superb rock star group of customer service people, sit near the bottom of customer service experience ratings all the time, but [...]
Congratulations to Mark Suster, No 2. Top-rated VC Partner
Image by GRP Partners via CrunchBase CloudAve readers know Mark Suster for his popular series on startups, getting funded, generally dealing with VCs but also on strategy, sales, management, presentations ..etc. In short as the very accessible all-around startup guy. I first met him as CEO of Koral, a startup later acquired by Salesforce.com. Considering [...]
Social CRM: Ground zero for Enterprise 2.0 in 2010
There’s been some debate recently on whether Social CRM is part of the broader Enterprise 2.0 story. I try to answer the question and explore some of the latest thinking on social business and how it can help transform the customer relationship for real competitive advantage.
Appian Analyst Briefing: 2009 Overview and Future Outlook
Appian issued a press release last week on their growth in 2009, and had an analyst call today to provide more detail and answer questions. I attended their user conference in October, and was interested to hear their plans in the wake of recent BPM acquisitions.
In short, their 2009 performance was the best in their [...]
ERP failure: New research and statistics
Panorama Consulting today released results of a study comparing gaps between customer expectations and actual results achieved on ERP projects.
IBM Takes the CDI/EMPI Initiative with its Initiate Acquisition
Earlier today, IBM announced it had signed a definitive agreement to acquire Initiate Systems, a provider of customer data integration (CDI) and enterprise master patient index (EMPI) technology. According to the company press release, IBM describes Initiate as “a market leader in data integrity software for information sharing among healthcare and government organizations. Initiate’s software [...]
Interesting energy storage solutions?
Photo credit Tom Raftery
I published this post on the IBM Global Eco Jam last week and it generated some interesting feedback so I thought I’d re-publish it here too to solicit your thoughts –
I was at the NewNet CleanTech Investors Summit in London last November.
At this event a poll was taken asking which [...]
Channels for Business Content on SlideShare
As an advisor to SlideShare, I’ve been proud to watch it grow into the world’s largest professional sharing community. Traffic grew 400% last year to 25 million unique monthly visitors, the majority of which are business decision makers. And guess what, its mostly people (and increasingly companies) pitching each other. So over the past couple [...]
Don’t Bet on a Sustained Recovery Just Yet (But Do Put Your Chips on Volatility)
Over on Spend Matters affiliate site Metal Miner, Stuart Burns recently took out his virtual pen and analyzed the latest U.S. GDP numbers which, on the face if it, may suggest a solid recovery. After all, it appears that we’re “expanding at the faste…
