Under the Radar: Commercializing the Cloud – Apply to Present / Discount Tix Here
Under the Radar is Silicon Valley’s most established startup debut platform: a conference series organized by Dealmaker Media, covering business applications, social media, entertainment, mobility..etc. This year’s conference in Mountain View, CA on April 16th will focus on Commercializing the Cloud – that’s a fairly wide definition, and one that perfectly mashes with our focus [...]
Research Report: The 18 Use Cases of Social CRM – The New Rules of Relationship Management
Analyzing The Demand For Use Cases In Social CRM
Since joining Altimeter Group, I’ve had the pleasure of collaborating with my colleague Jeremiah Owyang on Social CRM. On a daily basis, the requests for Social CRM strategies escalated from all parts of the organization. In fact, requests reflected all facets of CRM including the usual sales, marketing, [...]
Taking Chances
Today’s show is all about taking chances and is a sequel to our last episode on “change”. Risk is there but not always bad, in fact there is no bad just degrees of positive!
Talking Points
Webciety and Enterprise 2.0: A snapshot of today’s social computing conversations
Though smaller than in year’s past, Germany’s CeBIT trade show in Hanover this week remains one of the giants of the industry and is a must-attend event for much of Europe’s technology leaders. For the last two years, I have been participating in Webciety, a show within a show that explores the emerging 21st century digital lifestyle.
Here is a breakdown of how Europe is looking at Enterprise 2.0 adoption and how it affects us as well.
RightNow’s New Customer Service Agreement Genuinely Important
Once in awhile there is something that isn’t only important coming out of the vendor community but actually kind of refreshing. Given my right-brained proclivities, I didn’t think it would come from the world of contracts (that’s a Ray Wang specialty), but interestingly enough it does. RightNow released the details of its new Customer Service [...]
Friday Rant: Treat Contracting as a Business and Sourcing Process, Not Just a Legal One
In last Friday’s first rant, I shared some thoughts and anecdotes about the role contracting can play in helping companies more quickly realize identified savings. In this rant, I?ll focus on some of the roles contracting can play in identifying addi…
Friday Morning Green Numbers round-up 03/05/2010
HP Named No. 1 on Corporate Responsibility Magazine’s 100 Best Corporate Citizens List HP today was ranked No. 1 on Corporate Responsibility Magazine’s (formerly known as CRO Magazine) 11th annual 100 Best Corporate Citizens List. Climbing from fifth place in last year’s rankings, HP gained the No. 1 spot, as a result of its scores [...]
