The IT failures blame game (part 1)
Few subjects are as controversial, emotionally charged, and fraught with misunderstanding as establishing blame for failed IT projects.
Aggregating Some Random Pieces: The Social CRM Industry
I was going to do this long post about something but I decided instead to accumulate a few things in a shorter format and lay them out to you. They are both industry driven and highly personal. So here we…
Economist Gets It Wrong: Dual-CEOs Can Work Well
Sometimes the Economist gets is right, sometimes it gets it wrong. Last week one of the last of the authoritative business magazines put its foot in its mouth with a lightweight and poorly considered column about the value of co-CEOs, with a specific reference to SAP’s recent appointment of Bill McDermott and Jim Hagemann Snabe [...]
A Simple Hint Why SaaS Is Better
When I pressed send this morning on an email message, Gmail popped up a dialog box asking whether I’d meant to attach a file. “You wrote ‘find attached’ in your message,” it gently mentioned, “but there were no files attached.” Of course, as so often happens, I’d finished the message and pressed send without remembering [...]
Supply Chain Counterfeiters: The Rise of Fake Parts
The issue of counterfeit parts in supply chains tends to focus on high-profile cases (e.g., A&D applications) that put lives directly at risk, rather than more mundane situations involving a range of parts or components that are part of the bill of m…
Facebook in Austin, SXSW Booze & Chow, TabbedOut, BazaarVoice – Austin Tech Scene #02
Brandon and I sit down at The Dog and Duck Pub to test out TabbedOut while we discuss the past week’s news about the Austin tech scene – Facebook may be opening offices in Austin, places to eat and drink during SXSE, and a few other items.
Monday’s Musings: Decoupling Support From Maintenance – What Apps Vendors Can Learn From Microsoft Dynamics
Who Says Support Has To Be Bundled With Maintenance?
About a decade back, vendors would offer support and maintenance as two separate line items on their contracts. Support would run about 5 to 10% the license fee and so would maintenance. Keep in mind, average support and maintenance fees were under 15% back then. Here’s a [...]
Supplierforce: Supplier Information Management and Beyond (Part 1)
In years past, I introduced Spend Matters readers to a little-known supplier information-management vendor, Supplierforce, which is based in Dublin (you can read previous posts on Supplierforce here and here. Supplierforce has moved beyond its SIM pa…
