Google’s Control Panel is its Killer App
Google last week brought the spotlight back onto on-demand application marketplaces with its launch of the Google Apps Marketplace. Until the search and online advertising giant waded in, the territory had been a quiet backwater, dominated for the past few years by Salesforce.com’s AppExchange. It’s hard now to credit just how much excitement surrounded the [...]
Salesforce Releases Force.com Visual Process Manager
A couple of months back, there was a private discussion amongst the Enterprise Irregulars about who Salesforce.com was going to buy next, and there was a thought in the back of my mind that it might be a BPM vendor. Since that time, two BPM vendors have been acquired, but not by Salesforce: instead, they [...]
The Fallacy of the Head of the Tail
A lot of companies that have tried paid search simply don’t have the time to explore and manage the middle and long tail of keywords. Matt Hessler wrote a great blog post about the value of the long tail and how Trada is designed very well to do this for you. But what about the [...]
Oracle’s On Demand Procurement Launch
Earlier today, Oracle announced the formal launch of its On Demand suite of procurement products. These solutions, which Oracle labels as Oracle Procurement On Demand should be no surprise to Spend Matters readers (check our recent coverage here and…
RightNow: Analyzing the ‘Cloud Services Agreement’
Cloud-based CRM vendor, RightNow, recently released new service that are not revolutionary but do challenge other vendors to simplify pricing / licensing terms and conditions.
Enterprise 2.0: The Next Narrative
Enterprise 2.0 was launched in the spring of 2006 as a result of Andrew McAfee’s case study interviews in 2005 on Dresdner Kleinwort Wasserstein (DrKW), an investment bank in London. The story unfolded after he and his team studied the work of J.P. Rangaswami, who was then Global CIO of the bank. It’s sometimes surprising to me [...]
Monday’s Musings: Avoiding Failure In Social CRM Projects Requires Ecosystem Coordination
Recent Conversations With Executives Confirm Demand For Social CRM Good news! Organizations see an opportunity to tap into the proliferation of social networking channels for their CRM initiatives. Speaking with 23 business leaders over the past 10 days, it became obvious that Social CRM initiatives were top of mind for a few reasons: Pressure from [...]
Vendors Who Get The Social Thing – Oh, And I’ve Ordered An iPad
Image credit: Inside Social I ordered an iPad last Friday right after Apple finished updating their site so that I could. Just to set the record straight, I’m not a fanboy though I have 2 iMacs, an iPhone and a Macbook Pro 13″ with a solid state drive. But, then again, I’m writing this post [...]
Supplierforce: Supplier Information Management and Beyond (Part 2)
A couple of weeks ago, I re-introduced Spend Matters readers to Supplierforce, a Dublin-based Spend Management software/SaaS suite provider and consultancy with particular strengths in the area of supplier information management. Today I’ll conclude …
ARISalign Online Process Modeling and BPM Community
There has been much speculation in the BPM world about Software AG’s online BPM community, originally dubbed AlignSpace, or as it has been recently renamed, ARISalign. Originally launched in a private beta months ago, those of us on the outside have been anticipating a look at how they plan to “combine social networking tools with [...]
