M&A Observations: NorthgateArinso Acquires Convergys’ HRO Business
There’s been a lot of commentary on this deal, so well may you ask what more there is to say. But just like with the Workday 10 release on which I just posted, I think there are several aspects of the NorthgateArinso/Convergys HRO deal that deserve further attention. Against a backdrop of why Convergys HRO failed and what that failure [...]
Finding The Need for International Pay-Per-Click Campaigns
Since our recent launch we’ve gotten a surprising number of inquiries from advertisers looking to run international paid search campaigns. Many of these inquiries come from non-US based companies looking to sell to their local markets. More recently, a smattering of these requests are coming from US companies looking to expand their existing PPC campaigns [...]
Beyond “late” software
Is it time to stop worrying about software being “late”? Cloud-inspired software delivery muddles the idea of a fixed release date, making the concept of late software difficult to pin down.
Traffic or Device Sales, What Matters Most?
James wrote something yesterday that included this graphic: What caught my attention, as was the intention of the graphic, was the Android traffic number climbing from effectively zero to more than 40% in just a year and a couple of months. Obviously this was the intention of the graphic (note the green color of the [...]
OpenApps at DemoCamp 26: Easy Functional Extensions of Your Website
Last night was DemoCamp 26: a forum for people to show off whatever they have to demo. It’s a good way to network with the tech community in Toronto, and see emerging new applications often before they even launch. We started with a keynote from April Dunford on lean marketing, a topic that many of [...]
Three Deadly Sins of a Startup CEO
I have had the unpleasant experience of being involved with or hearing quite a bit of the blow-by-blow associated with the replacement of a CEO at one company or another. While I have not experienced the ultimate displeasure of being replaced myself (despite “ousted” rumors to the contrary!), I can tell you that it is a [...]
Travel Tuesday: When US Government Employees Fly First Overseas
It makes my Spend Management blood boil to read this article in the Washington Times about how some Federal employees have taken it upon themselves to define their own travel policies and stick tax payers with the bill. If true, some of the suggestions in here feel downright criminal. To frame the context of the [...]
As Twitter Takes Over IM, We Need Clients with Friendly Nicknames
It used to be Yahoo, MSN or AOL chat. Then Skype took over – it is my default IM system now, despite it’s obvious flaws. But nowadays the fastest way to reach most of my contacts is DM on Twitter. That is if I can remember their Twitter account names. While @firstnamelastname has become a [...]
Thinking it Through Some More: More on What Else? Social CRM
Bob Thompson raised a very important question in Jeremiah Owyang’s Social CRM Pioneer group (public), which I suggest anyone who reads this post, should join. “Can You ‘Do’ Social CRM without Social Media/Networks?” It is a serious addition to the continued discussion that is going on enmasse throughout the social sphere about what Social CRM [...]
How Much Data Is Enough?
One question that comes up frequently from Trada’s small business customers is how much is enough data to make decisions about their paid-search campaign. This is an understandable question as small businesses want to know that every penny they spend is being spent in the most efficient manner possible. After spending $500, do they have [...]
