VMForce – What CIOs and others really need to think about
Salesforce.com and VMWare made an announcement today that could auger big changes for Integrators, Outsourcers, Universities, IT professionals and CIOs. What was the fuss about VMForce?
VMforce.com redefines the PaaS landscape
Salesforce.com, creator of the archetypal proprietary cloud platform, today seized the initiative and redrew the entire PaaS landscape around open-source software stacks.
Just how green is cloud computing?
Cloud computing may not be as Green as you think. I mentioned previously that I gave a keynote presentation at the Green IT Summit in Dublin last week. In the question and answers session after the talk, Sean Baker asked about cloud computing and whether I thought companies using cloud computing weren’t simply outsourcing their [...]
Should Airlines Adopt a “Bulk Freight” Model to Weighing Out Passengers and Cargo?
On the way to ISM, I sat on my United flight to San Diego behind a man who must have been over 350 pounds. He took up half the seat next to him (which an unfortunate soul was sitting in). The tray that my laptop was sitting on was completely askance, and every time this [...]
Smart Meters: PG&E Lost What Little Credibility They Still Had
This one sentence sums it up: After months of denying any technical problems with its SmartMeter program, PG&E publicly detailed a range of glitches Monday affecting tens of thousands of the digital meters. [From PG&E details technical problems with SmartMeters - San Jose Mercury News] This is the first time that PG&E has publicly acknowledged [...]
Know Your Numbers – The Achilles Heel of Small Business Advertising
I spend a lot of my time talking to small- and medium-sized businesses about online advertising. One of the first questions I ask them is “what can you afford to spend to get a sale?” The majority of time I get a blank stare or a half hearted “we kind of know.” If you don’t [...]
PegaWORLD: Zurich’s Operational Transformation Through BPM
Nancy Mueller, EVP of Operations at Zurich Insurance North American, gave a keynote today on their operational transformation. Zurich has 60,000 employees, 9,500 of them in North America, and serves customers in 170 countries. Due to growth by acquisition, they ended up with five separate legal entities within the US, only one of which was [...]
Unexpectedly Awesome Customer Service from Brenthaven
A couple of years ago I bought a Brenthaven Trek laptop backpack from Amazon. I loved it. But after 18 months of heavy use, one of the zipper tracks broke. Since a similar problem with a $400 Tumi bag wasn’t covered by the warranty I assumed this wouldn’t be either. I started shopping for other [...]
VMForce: Salesforce and VMWare’s Cool New Platform as a Service
Salesforce and VMWare have big news today with the pre-announcement of VMForce. Inevitably it will be less big than the hype that’s sure to come, but that’s no knock on the platform, which looks pretty cool. Fellow Enterprise Irregular and Salesforce VP Anshu Sharma provides an excellent look at VMForce. What is VMForce and how is it different [...]
VMForce edition: the salesforce.com case study
As salesforce.com introduces with VMWare a potential “game-changer” when it comes to Java development, we present some excerpts from Chapter 19, the case study on salesforce.com in the upcoming book. BTW – this is from a version which is still undergoing final edits. “Salesforce.com has gone from one success to the next. It started off [...]