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By Dion Hinchcliffe on June 8, 2010
I've been attending (and speaking) at the Enterprise 2.0 Conference in Boston since before it was called that (years ago, it used to be called the Collaborative Technologies Conference.) It remains the only must-attend event in the enterpris…
By Susan Scrupski on June 8, 2010
Rumors surrounding the death of adoption have been greatly exaggerated.
The 2.0 Enterprisey crowd is gearing up to head to Boston for our annual pilgrimage. This will be my fourth conference as a participant and board member. Having watched and often interpreted the trends in this sector, I find it interesting to report that things have not [...]
Posted in Featured Posts, Trends & Concepts | Tagged 2.0 Adoption Council, adoption, case studies, conferences, Early_adopters, Enterprise 2.0, Enterprise 2.0 Conference, social business, social business design, The 2.0 Adoption Council, Trends Research | 1 Response
By Jeff Nolan on June 8, 2010
Is social CRM a product category or a collection of strategies that social media consultants and analysts are pushing? That is the question I have been spending much time considering as of late.
Clearly there are product components, most notably the customer community pieces that vendors like Get Satisfaction and UserVoice are offering (notice the Feedback [...]
By Michael Krigsman on June 8, 2010
System integrator, EDS, agreed to pay UK-based broadcaster British Sky Broadcasting (BSkyB) a total of Â£318 million ($460.3 million) to settle its lawsuit over a failed CRM project.
By Thomas Otter on June 8, 2010
Next week I’m taking part in a 2 1/2 day workshop for Gartner Enterprise IT leader clients on SAP. We bring together about 40 IT leaders from various companies from across Europe as well as several analysts. The session I’ll be leading will digging into UI and usability options and challenges. We will present an […]
By Sig Rinde on June 8, 2010
There are three types of Graphical User Interfaces: First we had to interact with our early IT tools, as on our Apple IIs with Visicalc, then we had to face an ever increasing number of apps that made our screen…
By Sandy Kemsley on June 8, 2010
I’m presenting part 2 of BPM Summer Camp tomorrow, June 9 at noon ET, on How to Explain BPMN to Business Users. I’ll be joined by Michael Rowley, CTO of the series sponsor, Active Endpoints. In this edition, we’ll be looking at BPMN as a standard, and what parts of it are really necessary for […]
By Jason Busch on June 8, 2010
Spend Matters would like to welcome Richard Lee, the co-author of this post. Richard is a partner in Spend Matters Group, an M&A advisory firm serving the software, services, outsourcing and travel sectors. He is the former North America corporate …