Where’s the Personalization in the Enterprise Software Buying Experience?
Can someone please point me to all those great personalized B2B web sites? You know the ones… they kinda ask you as you hit the home page who you are, gather some basic demographics/firmographics and then proceed to customize the content experience for you so you’re more likely to find what you need. I get [...]
Preaching Process with Pramod, Part III: What if you can build a true back-office-in-the-box, based on the Cloud and ERP platforms, which costs a fraction of what it used to?
At long last, we come to the final part of our interview with Genpact’s President and CEO, Pramod Bhasin. Phil Fersht and Pramod discuss the future of process consulting, where labor arbitrage is heading, more about the Cloud, and a some advice for to…
Marc Benioff’s inspiring foreword to the book
As I listened to Marc’s presentation at the Cloudforce event in San Jose yesterday, I felt proud he wrote the foreword to my book. Not just any foreword, a really inspiring one – excerpts below and entire copy as attachment below My reasons for reaching out to him were simple. Marc is clearly a pioneer [...]
IBM rolls out its mobile credentials
IBM says the mobile market is around $250B and is looking to grab a part of the pie.
The IT failure curve of death
The importance of proper planning in preventing failed IT projects cannot be overstated. Steps taken early in the project can have a profound impact on downstream success or failure.
Your Own (Almost) Ad-Hoc HotSpot
If you’re a frequent traveler, you’re likely better off buying a MiFi or using your late-model cell-phone’s HotSpot capability than paying those outrageous hotel surcharges. If you’re a frequent conference-goer, you’ve already learned they all fail to provide reliable connection(Web 2.0, LeWeb, Gnomedex, Microsoft PDC, Google I/O, just to name a few recent examples), so [...]
Evolutionary v. Intelligent Design Marketers: Which one are you?
To set the stage… I’m a scientist at heart. Before I got into tech I was working on my PhD in neuroscience. So its with healthy skepticism (a valuable trait in a scientist) that I looked at Intelligent Design -…
Chattering about the Value of Enterprise 2.0
Yesterday Salesforce publicly launched its widely-anticipated ‘Chatter’ enterprise social/collaboration platform – and the debate as to what companies will pay for it is already in full swing.
The World Cup and HR analytics.
Several vendors have sent me links to World Cup related versions of their analytics tools. Some of them are really clever. I can drill down into skills, real time results and so on. Neat stuff, mashing up data sources from all over the place, with compelling charts and stats, and good social sharing features. Easy [...]
Beroe: Rising to Meet Category and Market Intelligence Needs (Part 2)
In the first post in this series examining Beroe’s approach to delivering category and market intelligence offerings to procurement organizations, I provided a high-level summary of the firm and its approaches. In today’s continuation, I’ll take the topic down a few levels by getting into the type of insight and actionable intelligence that third-party knowledge [...]
