No deal for the Deal Architect
I felt like screaming like the man in the movie Godfather who wakes up to find the head of his horse, Khartoum in bed. I opened a package and all it had was a scalp – the top of a package I had sent a week ago with copies of my new book. On it wa…
Gartner Customer 360 – Their First Social
For many years, I’ve participated in Gartner CRM conferences, oftentimes as a speaker for them, sometimes as a guest and attendee and last yearI was at the conference as a thought-leader-under-contract so to speak for Sage. So, I’ve had the benefit of attending all the conferences from 2005 through now. I’ve listened to the keynotes, [...]
