Measuring Popularity in Communities
I was browsing Netflix over the weekend and captured this screen image… Judging by the online reviews none of these movies should be considered “popular new releases” but I had to ponder this a little more before arriving at the critical framing question, which is what is the nature of popularity? The answer to the [...]
iPhone 4: too slippery by half
This antenna problem isn’t a flaw, it’s a feature, deliberately introduced to provide a face-saving explanation for accident-prone users like me who have no choice but to keep their iPhones wrapped in a non-slip bodysuit
Sorting out Microsoft’s clouds – Quick Analysis
Microsoft expanded its cloud offerings today, answering the call for “private cloud.”
All about the DMTF with Winston Bumpus – IT Management & Cloud Podcast #076
An update on what the DMTF standards group is doing in IT Management and cloud.
Social CRM: The inflexion point
In the “social” chapter in my new book, I was honored to have Paul Greenberg talk about the social customer and the fact that he/she increasingly “controls the conversation”. He succinctly talked about “customer referral value” versus
Amazon Web Services: The De Facto Cloud API?
Read a couple of posts last week that coalesced some thoughts I’d been having into this one. First was the fascinating rumor about a Google EC2 clone. Hat tip to High Scalability Blog for putting me on to this one. The second was James Urquhart’s musings about the desirability of the Amazon API’s as a [...]
People and Processes Make the Social Web Work
Listen to my conversation with Yogesh Gupta, CEO of enterprise web content management company Fatwire. In this podcast, find out how businesses are using social media to make their websites more engaging and interactive, and learn the importance of having…
Hewitt into AON: a sad, bad day for HR Outsourcing
Waking up this morning to hear the news of Hewitt’s acquisition by AON signalled a sad, bad day for HR Outsourcing. The HRO industry is now consolidating faster than any of us imagined… forget ADP/Workscape, this is BIG – and leaves the global HRO market with three major global HRO enterprise-level providers – IBM, NGA and [...]
Skype Blocks Fring – Or Not? Fingerpointing… But Where is Skype for Android?
Just two days ago I reported how mobile video call app Fring enabled making video calls on 3G, even to other platforms, say Skype. That was a huge improvement for iPhone users, since their native Facetime only allows iPhone 4 to iPhone 4 calls, and only over wi-fi. But the new option proved to be [...]