Slide’s Slide Down to Google
From $500M valuation to $128M. Investors may not be too happy. Anything left to common shareholders?
There’s PR. And there’s Dumb PR. And there’s Even Dumber PR. And No CRM System Can Save Them.
The best CRM system can’t help you if your sales / marketing team is clueless. Here’s a ridiculous email I’ve just received. Name removed to protect the (not-so) innocent X. Y. kindly requests a meeting Hi Zoli, In celebrating our 40th anniversary, I’ve been given the privilege to manage the relationship between your organization and [...]
Good Bye, Google Wave – Though I Never Knew You At All
Goodbye Google Wave - Though I never knew you at all … Ok, I admit, it was probably my fault, never having figured it out… The smarter ones around here think otherwise.. perhaps they’ll chime in. ( update: I’ve told you .) Until then… Au Revoir. (Cross-posted @ CloudAve)
Cloud Customer Confusion Continues — Anecdotes from the Field
I recently watched a video of Ariba’s Kevin Costello on Fox Business News. Well presented, Kevin deviates little from the high-level messaging that Ariba has adopted recently, both for customer and investor audiences. While the messaging might be working for Wall Street (I wish I purchased the stock a few months back given the run-up [...]
A Bigger Solution in the Human Capital space
Mercer has created a significant, large talent management solution that should appeal to large enterprises.
Change As The Constant, Reflex As The Saviour
Just finished some random reading. Started with Jeane Bliss on customer loyalty and Zappos is profiled therein in detail. Zappos decision making paradigm seems to be centered around making such changes happen as part of their DNA. As Tony Hseih says in…
Burning Questions: Do telcos understand variable cost economics?
Somewhere from my fuzzy recollection of economics classes, I seem to remember that as products evolved in their lifecycles, you moved from “charge what market will bear” to “variable cost pricing “ – i.e. make sure price covers your variable costs and there is some left over to cover residual fixed costs. If anything, I [...]
2Q10 Proved Harder than Expected but SaaS still Comes Through
We are in the midst of the reporting season. Several public SaaS companies have already reported the results of their 2Q10 financial performance and a few more will do the same in the following days. These reports continue to tell a very positive story for SaaS companies as the majority of the companies met their [...]
Six Social Business Trends To Watch
It will come as little surprise to readers here that businesses this year have been getting increasingly serious about social media as they find that their customers are spending a rapidly growing amount of time there. The most recent numbers show that Americans are spending nearly a quarter of their online time in social networks, [...]
Calling all cloud skeptics
Does cloud skepticism have a champion who can rally the forces of fear, uncertainty and doubt against the onward march of cloud computing? Or is resistance futile?
