How Much Can Demonstrations Teach You About a Solution? (Part 2)
In the first installment of this series, I provided a few observations — and referenced some useful observations from Gartner’s Debbie Wilson — on the ideal place for fitting product demonstrations into procurement/sourcing technology selection. In this second post, I’ll share handful of lessons I’ve learned over the years to get the most out of [...]
CRM Evolution 2010 – A Retrospective – 28 Hours Old
Image by InfoToday via Flickr I have to start this by saying I am biased when it comes to this conference. I chair it and I love working with the people at CRM Magazine. They are a genuine joy to get involved with. So, you can temper my remarks all you want. However, that said, [...]
Social Objects: The New Halo Around Web And Enterprise Data
For most of the history of the Web, it’s been about pages and links. This simple yet profoundly powerful structure has led to many of the most important capabilities of the Internet including search, analytics, network effects, and many other…
Crappy UI Anecdotes
Sorry, but I have been extracting these stones from my user experience shoe for some time. I would grumble and finally move on, but as the same stones kept making their way back into my shoes, I finally decided to start keeping notes. This post is the result. It probably won’t be my last, but [...]
CombineNet Opens a New Chapter (Part 2)
In the first post in this series examining CombineNet’s most recent chapter, I provided background and context behind the history and current details of the CombineMed investigation, nearly all of which is fascinating yet irrelevant when it comes to CombineNet’s current solutions and go-to-market approach. CombineNet’s President and COO Rich Wilson, who previously oversaw part [...]
