The Irony of Mobile Users Preferring Apps Over Web
Apparently, mobile users prefer apps over the web. At least that’s Gowalla CEO Josh Williams’ view: “People love apps, but it drives a stake in the heart of the build-once-deploy-everywhere model, and makes the market really fragmented.” I’m not surprised. Heck, I prefer apps too. But the irony is that Apple has but a bullet [...]
M&A Observations: Whither Goest Genesys?
Late-breaking news. Genesys’ buyer is PeopleStrategy, the current owner of Integral Systems (which was Dave Duffield’s predecessor company to PeopleSoft, so we’re going back here to the mid-80′s for it’s heyday). PeopleStrategy is led by Randy Cooper, who also led the buy of Genesys for Salary.com. Randy is very experienced with that generation of HRMS, having [...]
Is it time for Western and Indian services cultures to blend?
Business leaders are demanding more innovation and productivity from their outsourcing endeavors, but their delivery teams tend to be more concerned with the work culture of their provider. So how can leading providers deliver all the goodies CFOs and…
Lets DO This! SCRM in Practice, Work in Progress
There used to be this expression that started like this, “at the risk of sounding like a broken record….” but it occurs to me that with the advent of mp3 and lossless versions of recorded sound, that’s a totally arcane, almost ridiculous phrase. “Records” don’t “break” unless you’re talking about breaking a sports record – [...]
