Ten tech-enabled business trends to watch
McKinsey Quarterly published a really insightful list of tech-enabled business trends that are shaping business today. The first one maps to something I have been spending a lot of time in lately, companies using communities to drive support costs down while improving the experience of support, build better products, and capture the marketing potential that [...]
News Analysis: Capgemini Immediate Delivers Cloud Services To Royal Mail Group
Capgemini Changes The Rules Of The Cloud Game On July 27, 2010, Capgemini announced a six-year cloud computing deal with Royal Mail Group (RMG). The partnership brings the capabilities of Capgemini’s Infostructure Transformation Services (ITS) and Capgemini Immediate to RMG. As the UK’s second largest employer, RMG employs 188,000 people, handles over 80 million items [...]
