Growth is the #NewTwitter
For many the NewTwitter is about a new user experience. Or Twitter eating its client partners for lunch while adding content partners. But for me NewTwitter can be summed up in this slide: You’ve probably seen a lot of charts…
Research in People and Processes
The afternoon session of research papers focused on people and processes. From People to Services to UI: Distributed Orchestration of User Interfaces The first paper, from University of Trento and Huawei Technologies, focused on a model for distributed user interfaces, bringing together people, web services and UIs in a single tool, rather than developing process [...]
Customer Life, Not Just Lifecycle Were all Human and That Makes It Tough To Figure
I didn’t think that my 60th birthday would affect me much, but it did. Know why? Because I realized that I was actually over halfway through my life and that it was a finite life. It also hit me very hard that there are things I needed to do for my own sake and hopefully [...]
Research in Business Process Design
The research sessions have started here at BPM 2010, and I’m in the session of research papers on business process design. There are three 30-minute presentations (including Q&A) based on the presenter’s research paper; although I have the full text of the research papers, it’s always useful to hear the author’s take on it. I [...]
Horses for Sources and the London School of Economics Launch Groundbreaking Study into Cloud Business Services
Horses for Sources and the London School of Economics Launch Groundbreaking Study into Cloud Business Services
Broadlane, MedAssets and the Future of Healthcare Spend
Earlier this morning MedAssets announced it was acquiring fellow healthcare GPO Broadlane. According to the announcement, MedAssets “has entered into a definitive purchase agreement to acquire The Broadlane Group … Broadlane Gro…
Attunity Scores a Win With RMS CDC Support
Today’s email brought a reminder of an old, valued data format: RMS. When I posted about Attunity earlier this year, I noted the value of its replication and changed data capture (CDC) technology as the major software infrastructure vendors continue to look at ways to consolidate the management of their customer’s data assets. Attunity is [...]
Joining Get Satisfaction
I recently joined Get Satisfaction as VP Product Marketing following the successful completion of a $6m round of financing
Cloud Adoption : Cadence & Transparency
One of the challenges for enterprises in adopting new technology is the effect of unintended consequences – no am not talking ofserendipity here but of excess or extended usage in ways totally unintended. I was in a corporate discussion recently w…
Transparency, accountability, and IT success
There is a clear link between transparency and accountability in preventing mismanagement, inefficiency, and waste. The bright light of day can have remarkable impact solving problems that lead to IT failure.
