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By Brian Sommer on October 17, 2010
Can you or an employer be trusted with your most personal data? Are better laws and ethical standards needed to guide the development and use of new technologies?
By Phil Fersht on October 17, 2010
This new HfS report (click here to view) dives into the experiences and expectations of a selection of today’s most experienced enterprise Finance and Accounting (F&A) BPO buyers, when it comes to achieving innovation. We spoke to a collection of major F&A BPO customers which have achieved some form of innovation as they went through […]
Posted in Business | Tagged BPO, Engineering & Supply Chain Outsourcing, Industry-specific Outsourcing, Innovation in Outsourcing, Knowledge Process Outsourcing, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, procurement, SaaS, Sourcing Best Practises, The Future of Outsourcing
By Phil Wainewright on October 17, 2010
An article published earlier this month lists six examples of how Salesforce.com is using its own Chatter collaboration tool within its operations. It sheds some useful light on what Chatter is good for, and it put me in mind of…
By Paul Greenberg on October 17, 2010
Every now and then, I like to consolidate a number of the smaller things that are floating around in my what seems to be feel like a gelatinous cerebral cortex and throw them out there for all to see – and to play with. So here we go. Your thoughts on these snippets would be […]
Posted in Trends & Concepts