The speculation over Genpact’s future spells crunch-time for the future of BPO
No one single provider can claim to have impacted the world of BPO with such verve and focus over the last five years, than that of Genpact. During the “boom” years of Finance and Accounting BPO adoption, between 2005 and 2008, the Gurgaon-headquartered firm aggressively pursued nearly every large deal on the table, with a [...]
