AccelOps in Action at the Austin Radiological Association – Overview and use of AccelOps integrated data center and cloud service monitoring platform from an end user perspective
I recently visited with Todd Thomas and Geoff Christy at the Austin Radiological Association to see their instance of AccelOps in action. Todd and Geoff explain how they came about to switch over to AccelOps in the first interview section, then shows us an extensive demo of how they’re using AccelOps. Seeing this kind of [...]
What Did Maslow Know About Customer Centricity? It Ain’t Happening!
Abraham Maslow is spinning on his grave these days. So many mis-interpretations of his work and theories abound, no wonder he is being made responsible for a slew of problems in this world that don’t even belong in his ground-breaking Hierarchy of Needs. The concept of the pyramid is quite simple — humans grow as our needs [...]
IBM Systems and Technology Group: Redesigning for Developers
I just spent a couple of days with IBM in Rye Brook, NY, and I have to admit, I came away impressed. I should also mention that I landed quite a nice contract while I was there, so take that into account when reading this piece. Why does IBM STG want to work with RedMonk, [...]
Further Illumination
I don’t like ambiguity and there was some in yesterday’s post so let’s get to it. Yesterday I wrote: Microsoft is confidently offering replacement systems that have been the beneficiaries of significant investment over the last several years. These systems also run on cloud infrastructure, though cloud does not necessarily mean multitenant. Microsoft and others [...]
Freemium 101: Customer Conversion
At Get Satisfaction we have had a freemium model from day 1, at then it was just free, no premium offerings existed so we’ve lived through a couple of key transition points and now are optimizing a model we know works. We have 2 primary channels to market, an enterprise business that mimics what every [...]
Social’s Killer App Is Video and Vice Versa
Video plus social networking may be the thing we’ve lacked with simple text delivery in a social medium—regardless of how elegantly it has been presented. And strange as it sounds, video just might be the killer app for social media and vice versa.
Microsoft Leaps Late, Lags with SQL Server PDW
Microsoft chose a user group meeting, Professional Association for SQL Server (PASS), for the rollout of its long-awaited, and late, SQL Server 2008 R2 Parallel Data Warehouse (note, yet again, how foolish it is for vendors to trap themselves with dates in product names.) PDW is late to market; there are other MPP DBMS players [...]
