Are BPO newcomers running out of gas?
We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a [...]
Keeping Score: Exit Activity for Venture Backed Companies in 2010
Not surprisingly in 2008 and 2009 exit activity for venture backed tech companies was very slow. Last year that activity seemed to have picked up, mirroring the overall improved business environment. I try to keep track of most of the…
When Will Facebook’s Bubble Burst?
Many have detected signs of irrational bubble economics in the news that investment bank Goldman Sachs has brokered a $500 million investment in Facebook, giving the social networking website a total value of around $50 billion. It seems that excitement about social media is reaching fever pitch, leading to enormous pre-IPO valuations for the likes [...]
Areas of Investment Interest for 2011
Happy New Year to all! Like every year I am writing about the technology areas I will be following and focusing on during 2011. These areas build upon those my partners and I followed during 2010. During the holidays I wrote about online advertising, mobile and social web as areas Trident will continue to target. [...]
Transportation is your new challenge
Forget all the CRM prognostications you’ve been reading over the holidays, the only one of significance to your business and to CRM is what you’ll be paying to get in front of customers. Last week a former Shell Oil President, John Hofmeister, gave an interview on CNN Money in which he forecasted $5 per gallon [...]
Ten Tips For Pursuing Complex Categories as a Core Cost Reduction Strategy
Earlier this week, I proffered up the prediction that 2011 will be the year when procurement organizations refocus their efforts on complex categories as a core strategy. These categories may include contingent labor, professional…
