Social Marketing Hangover – @pgillin gives some much-needed perspective
Among the social media cognescenti, Paul Gillin stands out for his clear thinking, and for asking the questions that need to be asked. Great piece on the Social ‘hangover’ – which echoes numerous conversations I’ve had with clients and other companies over the past few months. As I mentioned in my comments, I question whether [...]
Conversation >> Pontification
‘Influence’ is a hot topic these days and rightfully so – but I’ve become a firm believer that influence is less and less about individual experts and more in highly-participative community environments.
HandySoft Process Intelligence and User Experience
Wow, has it really been a month since I last blogged? A couple of weeks vacation, general year-end busyness and a few non-work side projects have kept me quiet, but it’s time to get back at it. I have a few partially-finished product briefings sitting around, and thought it best to get them out before [...]
The CRM Watchlist Part IV: The Social Mainstream
To Recap the Season So Far: The Yankees didn’t make it to the World Series. The (NY) Giants didn’t make it to the playoffs. I’m tempted to not let any company in a city that beat the Yankees (Dallas) or the Giants (Green Bay?. Ahhh, but I like the Packers) not make the Watchlist but [...]
HRM #EnSW Vendor Consolidation Fairy Tales
“Fairy Tales May Come True, It Could Happen To You” There was a ton of consolidation in the HRM software and services market during 2010, and 2011 is off to a roaring start with SumTotal’s acquisition of GeoLearning. There’s a lot more to come, and speculation is already rampant about: which LMS vendor SuccessFactors and/or Peopleclick Authoria [...]
Google, Microsoft and the Department of the Interior
If you weren’t paying close attention you might have missed this ruling on Monday, I mean it was the first day back after the holiday break. It’s worth taking a quick look though, as I think it could have some…
Dell Knows My Facebook Friends!
Okay, this is just a little creepy. I’m sure I’m late to the party, but I just noticed this. I was looking at a Dell laptop, and suddenly a good friend’s name popped out at me. Seems he had clicked a Facebook “Like” button on the same product along with 646 others. Of course Dell [...]
