This Product Roadmap Kerfluffle is Getting a Bit Silly
In case you’ve missed it, there’s a big Kerfluffle on right now over whether SaaS companies should share a product roadmap with customers or not. The charge against is led by Kashflow CEPO Duane Jackson, who says sharing your roadmap is flawed because: – Reduces agility – Creates expectations that make it harder to delight [...]
How Not to Do a Newsletter
I get most of my reading done via twitter. I follow a bunch of smart people who essentially filter all that’s out there to what is truly worthy of reading. My feed reader is getting less and less airtime nowadays. But there are some bloggers who don’t tweet their posts so one has to go [...]
CIO analysis: Audio interview on IT success and failure
Recorded audio interview discussing IT success and failure from a CIO perspective. Includes discussion of collaboration and knowledge sharing.
Knowledge Management, Social Media, Social BPM and Control
TweetThe term “knowledge management” has been used – and misused – in many different ways over the years, but I agree with Jonathan Reichental’s definition of it as the identification, retention, effective use and retirement of institutional insight. I really, really agree with his further insights about knowledge management in the age of social media: [...]