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By Denis Pombriant on March 21, 2011
Today’s word is hybrid. Actually, it’s been the word of the last decade and it is one of the hottest words of this decade so far, along with social and cloud. You know what a hybrid is. It’s often a mid-point in a change regime in which we know the point of departure but might [...]
By Bob Warfield on March 21, 2011
I’m looking forward to the great comment thread that will no doubt ensure from this theme. John Jantsch of Duct Tape Marketing, one of my favorite marketing bloggers, has issued a challenge to relate the worst business advice you’ve ever received. Here was my 2 cents: My two most successful startups began despite receiving advice [...]
By Evangelos Simoudis on March 21, 2011
Today we are announcing our investment in 8thbridge (www.8thbridge.com), a company that provides social commerce solutions to mid- and upper-enterprise customers. Following our successful investment in Extole (www.extole.com), a company that provides social marketing solutions to the same market segment, we had been looking for an investment in social commerce to round out or portfolio. [...]
By Naomi Bloom on March 21, 2011
For reasons too complicated to explain, even to myself, I’ve been doing a lot of clearing out of the “underbrush” in my office over the last couple of weeks. Some of this was absolutely essential because the physical piles of papers that will never be read, the files of long gone clients, the insights [...]
A tale of two FAO markets: Accenture dominates the enterprise, while IBM sneaks up on the mid-market
By Phil Fersht on March 21, 2011
One dynamic that has really stood-out over the last three years of the Finance & Accounting Outsourcing business, is the different competitive strategies going on at the high-end of the market versus the smaller engagements.
Posted in Business, Featured Posts | Tagged Accenture, BPO, Capgemini, Enterprise Irregulars, FAO, fersht, Finance and accounting, Genpact, HfS, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro | Leave a response
By Sadagopan on March 21, 2011
Far too often, am asked the question – Won’t cloud disrupt the outsourcing vendors in a big way. My answer is Yes & No. Yes. The cloud will definitely impact those outsourcing vendors who just wait and watch or do superficial adjustments to the eme…
By Michael Fauscette on March 21, 2011
In preparing for a webinar this week with Lithium Technologies on Facebook and your brand, I spent a bit of time researching best practices for engaging customers on Facebook. I’ve pulled together a list and thought it might be useful…
By Chris Selland on March 21, 2011
While I was well aware (how could you not be) that Facebook has been on a mission to place ‘Like’ buttons everywhere, apparently I wasn’t paying attention when the company decided to handle how they manage those ‘Likes’. I dropped by my Wall earlier today and found that now everything I ‘Like’ is posted there. I [...]
By Michael Krigsman on March 21, 2011
When poor judgment and lousy communication meet genuinely bad technology, it creates an awful perfect storm where IT failure is almost certain. Minnesota’s Department of Human Services (DHS) just closed out such a project.
By Jason Busch on March 21, 2011
I had a demonstration earlier this year with an organization (that will go unnamed) that decided to build its own internal Spend Management applications, starting first with an application to span the traditional purchase to pay (…