HP’s strategy: is it plotting, or losing the plot?
Unless HP is plotting a radical move to buy SAP, or some other ERP business, HP seems to be letting itself down badly – the firm needs new thinkers who can drive innovation and a new direction into the business, because right now, most industry observe…
The Finance & Accounting BPO market landscape in 2011
The F&A BPO market landscape in 2011: Re-emerging from the Recession, re-focusing on business outcomes HfS believes the market for finance and accounting business process outsourcing (F&A BPO) services is poised for a new phase of growth, as businesses recover from the Recession and focus on new strategies to drive more efficient operations in an [...]
My thoughts on Dropbox, corporate and personal privacy and ToS changes
If you don’t know Dropbox you should. Its a wonderful service for sharing files between multiple people and machines. Its like magic, frankly. Most Web developers and designers I know use it. Why FTP when you can Dropbox? It spans native and the cloud beautifully- so a folder on your desktop is perfectly synchronised with [...]
A Sustainable Supply Chain Conundrum: Companies Care About Appearance, Not Outcomes
Within procurement, corporate social responsibility may be one of the biggest — if not superficial and relatively short-lived — trend in the market right now (besides supply risk, in the wake of recent events), and companies see…
Bloggers, wannabes and the Zen of Blogging
Last Thursday I sampled the latest incarnation of the London Bloggers Meetup, as organized by Andy Bargery and friends. This meetup has been running for years, but it was my first time. What sparked my interest was a combination of meeting Andy at a Social Medial Week London event in January, the sheer numbers that [...]
The Marketing Renaissance
Marketing has become the new hot spot in CRM. During the recession and even before, there was a great flurry of interest in customer service and related things. Consequently, we have seen a lot of attention being paid to customer experience and much of the social media oriented growth in that period was centered on [...]
