CIO analysis: Examining Amazon’s cloud failure
Five points for the enterprise to consider when examining Amazon’s major cloud system failure last week.
Social Business Solution Vendors
I keep a list of all of the social software vendors I talk to and as I was updating it this morning I realized that it might prove useful to provide it here. Now it’s certainly not ranked in any…
Gas Prices Beginning to Affect Business Travel
The cost of gasoline is beginning to have an effect on behavior according to an informal poll being conducted at the Beagle Research blog. Sentiment for three measures of how people use travel has risen and the rise is not necessarily good. According to our poll as the average price for a gallon of regular [...]
Handicapping Ariba’s Ultimate Potential — Two Perspectives (If You Believe and if You Don’t)
Following Ariba’s quarterly results, which showed solid growth last week (yet I believe are at least partially representative of a rising tide lifting many procurement vendor boats), I thought I’d share a few thoughts on the poten…
Mixing Social Media and Customer Service? Skate to Where the Puck Is…
I was listening to a pretty darn good (if you remove the “look at what we do” part of the presentations) webinar from CRM Magazine talking about how to do Social Media and Customer Service well. There were some interesting discussions of different things to do, with different vendors, when I heard from Gregg McMullen [...]
