Can You Write a Full Sentence of More Than 140 Characters Anymore?
In the IT Services industry you have to be able to write code. And English. In fact, not being able to write code may be alright. But without English you just can’t function. And yet, it is surprising how little attention is paid to written communication skills. The BPO industry trained thousands of people in [...]
RedMonk is Hiring: Data Scientists/Griots Please Apply
RedMonk is hiring. RedMonk 1.0 was all about voice, and we certainly owned that, operating at a scale far exceeding our notional size. but
TEPCO using realtime information to help reduce energy consumption in Japan
TEPCO, the Japanese power company who own the Fukushima nuclear power plant, are in an unenviable position. Their Fukushima nuclear power plant is the site of one of the world’s worst industrial accidents, they have been accused of not just incompetence but of falsifying safety records and yet they have to continue to supply power [...]
Why Exception Handling Should be the Rule
In the world of work, we encounter three primary tasks: First, there are many processes that are, in fact, repeatable in the enterprise. Some examples: how we process orders, how we assemble products, how we deliver products to end customers. Second, project work where the overall steps are repeatable but the ingredients are not. Examples: [...]
Enterprise 2.0: Whither thou Goest
The conversation on the social web about whether “Enterprise 2.0” still has relevance has been ongoing for a long while. Nearly everyone has weighed in on it who follows the space. Within my role here at the Dachis Group as Executive Director for the Social Business Council, I’ve often wondered whether it was time for [...]
Trade Extensions: Sourcing Its Own Growth Rules (Part 1)
Trade Extensions is a curious sourcing vendor, with company leadership split between the UK and Sweden (I’ve met the leaders of the organization in both places). Regardless of whether you consider the company as UK or Nordic — or…
Worse Than Drugs, Booze and Nicotine — Why Can’t Procurement Shake the Excel Addiction? (Part 2)
I reckon that I personally spend between one and two hours per day in Excel, and that’s without doing any active sourcing projects anymore. Back when I was directly involved with sourcing events and the product planning associated with rolling out new technologies around them, I was probably using Excel for 3-4 hours per day. I’m not alone. CombineNet’s recent study looking at the Excel addiction in corporate procurement teams found similar high-usage patterns. In looking at 100 organizations in April and May of 2011, CombineNet found…
CIO issues: The search for relevance
A new study from InformationWeek, called Enterprise Apps 2011: Focus on Business Relevance, reinforces the message that IT continues to struggle for relationship and relevance among senior business leaders. This fundamental issue undermines CIOs’ ability to create successful IT programs and initiatives. The report opens with an important theme: “What IT organizations want most is [...]
Why the World Needs Social CRM
On Sunday, July 10, Time Magazine posted a book review of sorts by Rana Foroohar. “Driven off the Road by M.B.A.s” is really a riff on Bob Lutz’s new book, Car Guys vs. Bean Counters: The Battle for the Soul of American Business. Lutz should know something about his topic since he spent a forty-seven [...]
Joining the Board of the Empire Club of Canada!
I’m so very pleased to announce that I have been elected to the Board of the Empire Club of Canada, effective September, 2011! In case you’re unfamiliar with the Empire Club, it’s: “One of Canada’s oldest and largest speakers’ forums with a membership comprised of some of Canada’s most influential leaders from the professions, business, [...]