The new Social Business Index seeks to bring enterprise insight to social media
Summary: New tools are emerging all the time to sift through social media and help companies determine their impact and relevance in the new medium. The freely available Social Business Index is a new melding of big data and social media to help companies get an comprehensive view of how they are represented in the world [...]
First appstore experience on a Windows 8 Tablet: the Chrome web store
From 2011-09-13 I am at Microsoft Build where the company is taking the wraps off its new tablet-friendly Windows 8 operating system. No freebies for influencers at BUILD (fail!) but the developers here will all be taking home the shiny. I can’t give you the specs of the machine – its under NDA til later [...]
Salesforce.com: Understanding the ‘social enterprise’, part 1
Approximately 45,000 people registered for salesforce.com’s Dreamforce conference, held in San Francisco two weeks ago, making it the largest enterprise software conference in the world. The event’s size draws attention to the growing importance of cloud computing and highlights Salesforce as an important participant in the enterprise software ecosystem. The focus of Dreamforce 2011 was [...]
Smarter cities – cities of almost any size can now go digital, with all the efficiency gains that brings
I attended an IBM Smarter Cities analyst event last week, and it was, not surprisingly, very interesting. What is the whole rationale behind making cities smarter? Well, there are a number of factors. For one, the world’s population has doubled in the last 40 years (from 3.5 billion to almost 7 billion). And with the [...]
The Social Web as a Customer Support Channel
I just had an experience that to me, typifies what I expect out of companies these days for product support. I returned to my desk and noticed that my Evernote app on my Mac Mini had not synced (had an…
Is Apple’s Supply Chain Rotten at the Core? (Part 1)
Here at Spend Matters, we’re huge Apple enthusiasts: MacBooks and iPhones abound. However, the more we learn about Apple’s behind-the-scenes supply chain practices, the more we believe that this is one organization that has only been p…
I, For One, Welcome our New Social Data Overlords
Historically, the trouble I’ve always had with social media was the precision deficit surrounding the interpretation of its influence. It always seemed to me that if you could get, say, Chris Brogan to talk about anything, you were successful with social media. Okay, maybe that’s an exaggeration, and social media has really never been my [...]
New Research: Group Purchasing Organizations (GPOs) and Consortia — What You Need to Know
I’ll admit, for quite a long time, I found the philosophical concept of typical group purchasing organizations or consortia to be somewhat flawed. After all, any entity or intermediary that makes its revenue from suppliers tied to the …
