Personal Log: Reflections On Constellation Research’s First Year
How It All Began (One Humble Analyst’s POV) Time flies when you are having fun. One year ago, we launched at the E20 Conference in Santa Clara. Our mission – focus on the disruptive technologies of social, mobile, cloud, unified communications, and Government 2.0. It does seeme like just a few months ago, I was [...]
Get Satisfaction Wins CRM Idol!
I will apologize in advance for the length of this post… there is a lot to write about the journey. Back in April I read on Paul Greenberg’s ZDNet column that he was organizing a competition called CRM Idol for companies in the social CRM market space. He had pulled together an impressive roster of [...]
Evolution of the User Interface
I’ve used Siri for 3ish weeks now and this morning, as I was "talking to" my iPhone, I was thinking about the way we interact with computing devices and how much that has changed in only a few years. I…
